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Pros & Cons
Pros
Remove the wire nuts tying the house ac to the transformer. Reattach mounting plate to electrical box, careful to place wires back inside electrical box and re attach mounting plate. This transformer is a quality product, and performs as advertised.
Cons
It seems as if better packaging is to make up for lack of quality control. In the process of returning this one and hopefully getting my money back.
The 27+ volts output by this transformer is higher than the 24v limit of my camera. Then voltage drops no chime and ring pro dies and reboots. Tested with volt meter shows output only 9 v. Now that we installed this transformer, nothing works!

Highlights
Quality
I have 2 ring doorbeells i've had installed for almost a couple years now - they've always been fine with the voltage supplied ... Read More
My ring video doorbell now says that it is happy with the voltage/power level 1.
After taking the cover off i was surprised to see that my existing transformer had 3 different wiring configurations and it jus... Read More
After replacing my 18v transformer with this 24v unit it's been a couple of months now with no dropping offline.
Price
Nevertheless, for $25 or whatever i just installed the new one.
Overview
- How are reviewers describing this item?
fine, still, easy, great and higher. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 147.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 4,525 reviews as of our last analysis date on Feb 8 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Using an amcrest doorbell camera and nutone doorbell
Posted by a reviewer on Amazon
I was having problems with my ecobee wired doorbell camera constantly dropping offline
Posted by a reviewer on Amazon
After working with ecobee they asked for voltage measurements from my doorbell transformer
Posted by a reviewer on Amazon
I began reading forums and found that although most ring and ecobee type wired doorbells will work with an 18v transformer they dont seem to work well
Posted by a reviewer on Amazon
Ecobee did not ask me to replace the transformer but i decided to go ahead and replace it
Posted by a reviewer on Amazon
After replacing my 18v transformer with this 24v unit its been a couple of months now with no dropping offline
Posted by a reviewer on Amazon
I was surprised to be getting numerous notifications that both doorbells had under 10 battery remaining
Posted by a reviewer on Amazon
The doorbells and chime still worked fine but i just automatically assumed that maybe the transformer was on its way out 1987 home probably original so i looked for a higher va version and settled on this one
Review Count History
Price History
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