Posted by a reviewer on Amazon

Nice that it came with a warranty

Posted by a reviewer on Amazon

Amazons smart guard 3year protection plan just gives us peace of mind when buying something that might break

Posted by a reviewer on Amazon

A little over five minutes had everything done and my refund was coming

Posted by a reviewer on Amazon

Little did i know it was constructed of paper mache and elmers glue

Posted by a reviewer on Amazon

It broke within a month of owning it im a 120 lb girl

Posted by a reviewer on Amazon

I contacted smartguard but told me they would not replace it because it was still under the manufacturer warranty and the manufacturer told me to contact amazon and amazon couldnt do anything about it because it was outside the return policy

Posted by a reviewer on Amazon

Several months later i contacted smartguard again and basically filed a new claim and within 15 minutes i was off the phone and helped by someone really nice who refunded me the full amount i paid for the bed frame

Posted by a reviewer on Amazon

They emailed me a egift card to amazon which i received about 3 days after the phone call