The frame is heavy, but i feel that’s a good thing to help with longevity and to help withstand winds. The roof tensioners are nice, helps avoid water pooling during rains. Added this to my 8' wide deck.

It leaks in several places in moderate to heavy rain. Which causes it to sag, which when it rains would collect the rain. If you don't push the water off of it, it leaks at the seams.

I feel like they are a cheap car salesman saying the car is yours once it’s last wheel leaves the lot. Just decided to buy 16mil tarp costing me only 35usd.

Huge disappointment and waste of money. The instructions are terrible and the video is misleading.

Tried calling company no answer. Tried emails no reply. Even sent pics to them. Our email address is shown in attachment. This is too large to send in email and in this amazon chat.

Two of the push * are recessed in the square tubing and not accessible. The pin was dislodged and would not engage in the locked position. This is a non-serviceable part since the pin level is riveted in place.