This analysis is outdated. Please reanalyze.

Ask Fakespot Chat questions about this productAlpha

Initializing Fakespot Chat

error

System error,

Loading suggested questions

Suggested Questions

athena-arrow

Suggested Questions

No suggested questions were found

Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

Vacuum works well! It is unfortunate it stopped working, but their response to it not working makes the product something i would recommend. It is inexpensive for an item like this and would suggest it to everyone. That’s what i call customer service....  Read More

It makes the chore of pooling cleaning a breeze. Does a really good job of vacuuming the pool bottom. It also cleans up frog eggs, sand, etc.

The robot vacuum cleans up our pool great and is easy to retrieve, clean out, recharge, and run again! We have a 27ft round above ground pool and the vacuum worked well.



Cons

Great idea, not so great product. Very disappointing especially for the price. My expectations are not high that i will ever get a replacement or my money back.

Was this feature helpful?

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


After having a problem with my first viper the company honored 1 year warranty and im fully pleased with this product.


I was very surprised and happy with the small particles that the vacuum picked up.


The vacuum worked well, but were became disappointed with the product as it stopped working within 6 months.


Update: i was able to connect with the customer service team and they did a wonderful job.

Price


My pool has a slight slope and i was hesitant to buy but the price was too good to pass up.


Well worth the price, never have to hand vacuum again.

Shipping


Customer service was fast to respond and are sending me a replacement.

Competitiveness


I bought this product to clean my inground pool.

Overview

  • How are reviewers describing this item?
    easy, great, clean, first and little.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 65.0% of the reviews are reliable.
  • This product had a total of 15,061 reviews as of our last analysis date on Dec 1 2023.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    This vacuum works great as long as you do not have algae at the bottom of pool


    Posted by a reviewer on Amazon

    It doesnt do a great job picking up algae


    Posted by a reviewer on Amazon

    The vacuum worked well but were became disappointed with the product as it stopped working within 6 months


    Posted by a reviewer on Amazon

    It worked ok and then in the middle of october 3 months old it has not completely stopped turning on period


    Posted by a reviewer on Amazon

    It charges just won’t turn on


    Posted by a reviewer on Amazon

    I’ve contacted customer support so hope to update this with better news once they’re open unfortunately they have less than bankers hours so i can’t reach today


    Posted by a reviewer on Amazon

    We just drop it in and off it goes


    Posted by a reviewer on Amazon

    After my initial review i stated that the one i purchased had numerous issues

Review Count History
Loading...
Price History
Loading...

Ask Fakespot Chat questions about this productAlpha

Initializing Fakespot Chat

error

System error,

Loading suggested questions

Suggested Questions

athena-arrow

Suggested Questions

No suggested questions were found

Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Add Fakespot to your browser, Secure Shopping on the go.

Supported on Amazon, eBay, Walmart, Bestbuy, and many more.

Download Fakespot for Browsers
Download for the Chrome Web store
Download for Firefox Addons
1 million plus shoppers trust Fakespot