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Pros & Cons
pros
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pros
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Performance
Customers have generally positive opinions about the performance of this Alienware m18 gaming laptop, with many praising its ability to handle demanding games and deliver smooth frame rates. Some users report excellent benchmark scores and compare it to high-end desktop configurations. However, a small number of customers have encountered issues that prevented optimal performance.
cons
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cons
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Customer Support
Customers have had a mixed experience with the customer support of this laptop. While some reported quick and effective resolutions to their issues, others faced prolonged communication and unsuccessful attempts at fixing hardware and software problems. Some customers were unable to receive promised email communications or refunds despite multiple attempts.
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Build Quality
The Alienware m18 AMD Gaming Laptop receives mixed reviews regarding its build quality. While some customers praise the laptop for its solid, durable construction and high-quality feel, others express disappointment with the perceived cheapness and issues they have encountered.
Power Management
Customers have reported mixed experiences with power management on their Alienware m18 gaming laptop. While some appreciate its efficient use of space and impressive power for games and work, others have encountered issues such as the laptop shutting down unexpectedly when unplugged or in sleep mode, short battery life, and overheating. Some customers have had to deal with technical support to address these problems.
Display Quality
Customers have mixed opinions on the display quality of the Alienware m18 AMD Gaming Laptop, with some praising its crispness, vibrancy, and larger screen size while others reporting issues such as yellow hue, bright spots, and screen flashes. The overall sentiment is slightly positive.
Highlights
Quality
The dell is engineered with cooling in mind, and stays relatively cool under load for long periods of time.
It handles every game i throw at it with ease, and the graphics are outstanding.
It gets a bad rep for what seems like multiple reasons that realistically boiler down to a few key factors.
Get rid of all pre-built bloatware that you’ll never use.
Price
It's worth every penny, and i couldn't be happier with my purchase.
Shipping
Was packed carefully and shipped on time, no damage to box or computer.
Competitiveness
The amd cpu outperforms 11900 i9 (non-oc) desktop cpus and the 4080 mobile gpu outperforms 4070 desktops gpus.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I am an avid player of civ 6 but no matter what i try it will not even load on the new notebook otherwise great works on all other games
Posted by a reviewer on Amazon
Love using it at home but the battery life isnt stellar even on power saving mode so i dont recommend it for work on the go unless you work extremely fast
Posted by a reviewer on Amazon
Im wishing i had got the 16 as i bought this to travel with and will weigh me down a lot
Posted by a reviewer on Amazon
If youre debating this or the 16 go with the 16 as i still may trade down the size i had to get a bigger bag to carry and man its heavy with everything in it lol
Posted by a reviewer on Amazon
Its surprisingly quiet considering the power it packs
Posted by a reviewer on Amazon
Its kinda heavy but not too much to handle
Posted by a reviewer on Amazon
The battery life is terrible though
Posted by a reviewer on Amazon
I havent figured out what all to do to manage battery usage yet
Review Count History
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