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Pros & Cons
pros
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pros
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Powerful Performance
Customers are highly impressed with the powerful performance of the Alienware X16 R2 Gaming Laptop, allowing for high frame rates and smooth gaming experiences on Ultra settings at 1080p. Some users have encountered occasional issues but overall express satisfaction with the product's capabilities.
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Heat Management
Customers have reported mixed experiences regarding the laptop's heat management. While some noted concerns about excessive heating during gaming or prolonged usage, others mentioned that proper ventilation and the use of cooling pads helped mitigate this issue.
Large Screen Size
Customers have mixed opinions regarding the large screen size of the Alienware X16 R2 Gaming Laptop. While some appreciate its sleek design and powerful graphics capabilities, others find it bulky and heavy for their preference. The laptop's large 17-inch screen is a major selling point for many gamers, but some users have noted quirky performance issues and loud fans. Overall, the laptop delivers impressive graphics and smooth performance, making it an excellent choice for those seeking a powerful gaming machine with a large display.
Customer Service
Customers have had mixed experiences with Alienware's customer service. While some reported positive interactions and successful resolutions to their issues, others encountered significant challenges in getting their concerns addressed, including lengthy wait times and unresolved factory defects.

Highlights
Quality
The battery life is amazing and it doesn't get hot after couple hours using it with high performance works.
The best computer for everything you need wish it had a touchscreen but still like it
After about 45 minutes of gaming, they got louder and detracted a bit from the immersion.
It's built like a tank so if you are looking for thin and easy this might not be it but if you want a proper and big screen to ... Read More
Price
Seriously, spend the $ and get a good cooling pad.
I got this laptop on sale from dell for $1599 and within the first 5 minutes of turning it on there were issues with the keyboard.
For the price i paid, im happy but i doubt i'd pay full price.
Competitiveness
Highly recommend it especially that the price is way better than stores or other online stores.
I decided not to take away a star for those cons since most laptops have similar fan issues and the expense factor has nothing ... Read More
I ordered x17 r2 gaming notebook which is newest version of x17 series laptops from alienware.
Overview
- How are reviewers describing this item?
most, powerful, great, hot and pretty. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 82.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 92 reviews as of our last analysis date on Feb 7 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I’ve had this laptop for about 3 months now
Posted by a reviewer on Amazon
What i like about it is it pretty much stops using cpu and only uses the gpu while gaming
Posted by a reviewer on Amazon
The charger does get hot but i have no need to touch it unless i’m just moving it around to get it out of the way
Posted by a reviewer on Amazon
I got this laptop to replace my inferno razer which is a gen 11 intel with a rtx3070 i really did not like how hot it always ran
Posted by a reviewer on Amazon
This alien laptop rendered in 14 seconds which my other took 31 seconds
Posted by a reviewer on Amazon
The finger pad is not too big and not too small
Posted by a reviewer on Amazon
My razer has a oversize pad that i hate because my palm keeps hitting it jumping the mouse into the perfectly wrong spot
Posted by a reviewer on Amazon
My pinky finger is not the most accrete so having a triple size key it makes it easy to rocket my pinky up to the backspace to delete that wrong character i typed
Review Count History
Price History
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