Night Vision

Customers have mixed opinions regarding the night vision feature of this security system. While some are pleased with the clear picture and easy installation, others have experienced issues with intermittent functionality. Overall, the NVR and cameras work as described but the night vision performance varies.

Video Quality

Customers are generally pleased with the video quality of the Amcrest 3-Megapixel Video Security System, praising its excellent resolution and clear images. However, some users have encountered difficulties in accessing and downloading footage remotely from the NVR.

Hardware Durability

Customers have mixed opinions regarding the hardware durability of this Amcrest security system. While some are pleased with its build quality and ease of use, others have reported issues with the longevity of certain components such as pins 4 and 5, and the pre-installed hard drive.

Customer Support

Customers have had mixed experiences with Amcrest's customer support. While many reported positive interactions, others encountered challenges and frustration in resolving issues. Some customers praised the competence and helpfulness of individual support agents, while others expressed disappointment with long wait times and language barriers. Overall, the sentiment towards customer support is neutral to slightly negative.

Installation Difficulty

Customers have reported mixed experiences with the installation process of the Amcrest 3-Megapixel Video Security System. While some found it easy to install, others encountered significant difficulties, including issues with software navigation, accessing camera feeds and playback videos, resetting admin passwords, and securing cameras individually. Some customers also reported problems with the browser interface and lack of advanced features like recording internally to an SD/micro-SD card. Despite these challenges, a few customers were able to successfully install the system and are satisfied with its performance.