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Pros & Cons
pros
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pros
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Installation Ease
Customers have reported an overall positive experience with the ease of installation of this security system. Many mentioned that it was simple and straightforward, while some encountered challenges related to their individual setup requirements. The provided instructions and helpful resources were cited as valuable in the process.
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Video Quality
Customers have generally positive feedback regarding the video quality of this Amcrest Eco-HD 1080P Video Security System, with many praising its clear and high definition images during both daytime and nighttime. Some customers have noted that the system's resolution is configurable for VGA and HDMI outputs. However, a few users have reported issues with the Android app crashing.
Technical Support
Customers have generally positive experiences with Amcrest's technical support team, who are described as helpful, friendly, and responsive. Some customers have had issues with the system setup and required assistance from tech support, which was provided efficiently and effectively. However, a few customers have noted that they would like to see more consistent technical support available. Overall, the technical support experience has been a significant factor in customers' satisfaction with the Amcrest security system.
Customer Service
Customers have mixed opinions on Amcrest's customer service, with some praising the responsiveness and helpfulness of support agents, while others express frustration over long wait times and unresolved issues. Despite these concerns, most customers are satisfied with the product quality.
Highlights
Quality
We are very satisfied with the quality of the cameras and clarity of the video feed on all platforms tv/apple macbook/iphone.
Product has great quality pictures from camera's, software options and ease of use is second to none.
What i wanted was to be able to rotate through 4 images at once - what i got initially was every type of view (whole screen, x4... Read More
Connection type (hooking up cameras): i went back and forth with ip cameras (needs power at each camera) versus poe (power over... Read More
Price
I waited quite a while for the price to come down on this system and it was worth it.
All in all, a relatively straightforward system at a very reasonable price with good results.
I couldn't afford to spend the money the extra cameras now but have the ability to increase the cameras at a later date.
Had 1 non-operational camera but the customer service replaced it at no cost.
Shipping
I exchanged several emails about different settings, and i always got prompt helpful replies.
Packaging/appearance
It comes well packed and easy to set up right out of the box.
One was very close from the farthest corner of our house to the box.
Competitiveness
This is referred to as setting up a 'tour' and the rotate speeds can be done differently to vga and hdmi, if you desire.
Overview
- How are reviewers describing this item?
great, set, good, quality and easy. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 475.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 57.2% of the reviews are reliable.
- This product had a total of 84 reviews as of our last analysis date on Nov 2 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Patrick was ptient and helped me work through several probelms with my older systyem
Posted by a reviewer on Amazon
Had 1 nonoperational camera but the customer service replaced it at no cost
Posted by a reviewer on Amazon
Despite that though i decided that the product still deserved 5 stars
Posted by a reviewer on Amazon
The hdd light on the front will only light if there are hdd issues
Posted by a reviewer on Amazon
Support told me you couldnt view on both but worked just fine for me
Posted by a reviewer on Amazon
The menu system can only be driven through one output via usb mouse if you set the outputs to be different
Posted by a reviewer on Amazon
This could be used for a shop where you might want to display one no menu set of images for customers to see and the other for a back room with the menus
Posted by a reviewer on Amazon
Rotating images making the display rotate through different camera images
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Price History
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