4.350390Fakespot Adjusted Rating

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Installation

Customers have generally positive feedback regarding the ease of installation for this Amcrest ProHD 1080P Video Security DVR Digital Recorder. Many users mentioned that it was quick to set up, with some even upgrading multiple systems at once. However, a few customers noted that they had to read the manual in more detail and encountered some initial issues with email notifications. Overall, most customers are pleased with the ease of use and functionality of this product.

cons

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cons

Features with many negative mentions

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Hard Drive Compatibility

Some customers have had success adding internal and external hard drives to the DVR, but others have encountered issues and needed tech support assistance. The lack of clear compatibility information was a concern for some purchasers.

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neutral

Frequently mentioned features with split sentiment

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Resolution Quality

Customers have generally positive opinions about the resolution quality of Amcrest ProHD 1080P 16CH Video Security DVR Digital Recorder. They appreciate the sharp images and easy setup, with some mentioning the availability of remote viewing software for various devices. However, a small group of customers expressed disappointment due to issues with playback and the lack of included VGA or HDMI cables.

Customer Service

Customers have mixed opinions regarding the customer service provided by Amcrest. While some have had positive experiences with helpful and knowledgeable support agents, others have encountered significant difficulties in setting up and using their products, with some reporting unresponsive or unhelpful tech support.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


The dvr quality is clean, clear and not noisy.


Very easy to setup and video quality is excellent.


The zosi would never playback recordings, a couple of the cameras would not adjust resolution, and lately the cameras would sta...  Read More


With only 12 cameras recording at 1080p 265 recording 24/7 i had to get a 10tb hard drive to record 30 days.

Price


System auto detects type of cameras so i was able to use my old qsee cameras, with new amcrest bnc cameras and with amcrest $40...  Read More

Shipping


At one point i needed support, i called on their support line, they came on phone, then remote in my pc and solved problem very...  Read More

Packaging/appearance


Good packaging, had a decent softcover printed manual in the box.

Competitiveness


We had to replace the other vendor's dvr and really like this amcrest dvr.


I found the amcrest dvrs to be durable and extremely reliable, after so many purchases of some other brand, this brand is the o...  Read More


Set up very easy and quality better then tigersecu.

Overview

  • How are reviewers describing this item?
    great, easy, quality, old and good.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 570.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 390 reviews as of our last analysis date on Nov 9 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Had some settings that needed changed to fix the resolution


    Posted by a reviewer on Amazon

    The previous amcrest we purchased in 2016 died on me and decided to run it back


    Posted by a reviewer on Amazon

    This version is quieter and smaller than the previous with the obvious increase in hardrive


    Posted by a reviewer on Amazon

    I was routed to the help desk where i spoke with lisa


    Posted by a reviewer on Amazon

    She was extremely polite and knowlegable and within 20 minutes had my entire system up and running on my phone and computer


    Posted by a reviewer on Amazon

    If you are looking for the best little analog dvr this is it


    Posted by a reviewer on Amazon

    Maybe i should have bought qty

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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