What does this mean?Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
pros
See Details
pros
See Details
Easy Installation
Most customers found the installation process for the Arris CM8200A cable modem to be straightforward and easy, while a few encountered some difficulties during setup.
neutral
See Details
neutral
See Details
Communication With Isp
Customers have reported mixed experiences with the Arris CM8200A DOCSIS 3.1 Ultra Fast Cable Modem's ability to communicate with their ISPs. While some were able to easily set it up and communicate, others encountered issues activating it with their specific providers.
Factory Reset Capability
Some customers have had success in resetting the Arris CM8200A DOCSIS 3.1 Ultra Fast Cable Modem to factory settings, allowing them to use it as a self-owned device. However, others have reported issues with the modem being recognized as a rental unit by their service provider, rendering it useless despite the reset.
Highlights
Quality
I would definitely recommend this modem to anyone looking for a high-quality product.
Love cs very easy install don’t forget to register with isp
After over an hour with xfinity support on the phone i was informed that they were able to put it online but never worked, ever... Read More
I then called tech support and a tech was able to connect to it but for over an hour, the modem would not activate.
Price
Better to buy than rent for $5/mo.
For 1/2 the price of a new unit, this was a great deal.
Shipping
The unit arrived overnight, and took about 1 minute to install and 2 hours to activate.
Packaging/appearance
The box label indicated "new", the modem had no physical wear-tear marks.
Competitiveness
Get this instead of the modem/router combo.
4 times i tried and 4 times xfinity could not find the modem.
If you compare spec sheets they are almost identical.
Bought this because it is the same model that i was renting from cox business.
Overview
- How are reviewers describing this item?
new, rental, able and old. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 71 reviews as of our last analysis date on Dec 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
First thing i did when i got is a factory reset
Posted by a reviewer on Amazon
After over an hour with xfinity support on the phone i was informed that they were able to put it online but never worked every time i tried to browse the internet i was redirected to a xfinity webpage to authenticate and never able to open any other webpage
Posted by a reviewer on Amazon
I was not able to ping any internet address like 8
Posted by a reviewer on Amazon
After i gave up and asked them to setup my old modem it worked on the first try soif you are on xfinity buy another modem
Posted by a reviewer on Amazon
Would not activate with xfinity until a tech visited my house and somehow approved it on their end
Posted by a reviewer on Amazon
Xfinity tech support by phone sucks
Posted by a reviewer on Amazon
He even took their rental back for me and removed it from my plan on the spot
Posted by a reviewer on Amazon
This is an oem version of the arris surfboard sb8200 basically
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Add Fakespot to your browser, Secure Shopping on the go.
Download Fakespot for Browsers
