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Pros & Cons
pros
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pros
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Build Quality
Customers are highly satisfied with the build quality of the ARRIS Surfboard Docsis 3.1 Cable Modem, expressing that it is worth the money and has no physical defects upon arrival. Some customers were pleased to have saved money by purchasing a refurbished item.
Download Speed Improvement
Customers have generally positive feedback regarding the download speed improvement of this refurbished ARRIS Surfboard Docsis 3.1 Cable Modem - SB8200-Rb. Many report significant increases in their internet speeds and consistent connectivity. However, a few customers experienced issues with upload speeds and intermittent connection loss.
cons
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cons
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Heating Issue
Some customers have reported heating issues with their ARRIS Surfboard Docsis 3.1 Cable Modem - (Certified Refurbished) SB8200-Rb, causing intermittent disconnections and device failure. However, others have had no such problems and have been satisfied with the product's performance and ease of setup.
Highlights
Quality
Was skeptical but working perfectly easy installing
Switch to an approved modem and now my upload speeds are good.
After only 2 years of owning this, it has become unreliable and unstable.
The auto install instructions that came with the modem did not work for me, gave up and called spectrum, the tech saw the modem... Read More
Price
Great way to save the lease fee comcast wants to charge.
Uptime has been flawless so far, i highly recommend this renewed router especially for the price.
End of life support for the arris sb8200 is sometime in 2028, but for the price i paid with refurbish, 4 years is good in my view.
It also saves me from my cable company's $14/month rental fees (this arris sbg8300 is actually free after the first 11-12 month... Read More
Shipping
Modem arrived on time, was clean, contained all components, and i was able to provision it with my isp.
Packaging/appearance
Saved $60 buying refurbished, item came well packaged, no physical defects.
The only thing i didn't get with the modem was the box.
Overview
- How are reviewers describing this item?
new, great, good and set. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4334.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 3,021 reviews as of our last analysis date on Oct 9 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I didnt have to contact my internet provider to activate it the instructions clearly state how to do it yourself
Posted by a reviewer on Amazon
While my download speeds increased there were no changes in my upload speeds
Posted by a reviewer on Amazon
I have the 1000 mbps plan and assumed the upload speeds would also improve
Posted by a reviewer on Amazon
Net didnt show upload speed improvements i checked my plan with xfinity and learned the 20 mbps upload is whats provided
Posted by a reviewer on Amazon
It is not a deal breaker for me but be aware whats available in your plan with your internet provider if it is important to improve both your download and upload speeds
Posted by a reviewer on Amazon
When it arrived it was in a brown cardboard box instead of the white attractive one that youd expect to see on a store shelf but that was the only difference
Posted by a reviewer on Amazon
While downloading an app to configure the device was annoying it made for easy install scanning a qr code on the modem brought up all the information i needed to relay to my internet provider so setup with them once i got someone on the phone was a matter of minutes
Posted by a reviewer on Amazon
The auto install instructions that came with the modem did not work for me gave up and called spectrum the tech saw the modem activated it and 5 minutes later i was up and running
Review Count History
Price History
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