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Pros & Cons
Pros
Gigabit cable modem & wi-fi 6 router (ax3000) easy to install. Much faster than the wifi5 standard. Should have replaced old one years ago.
Cons
Main issue with this router seems to be it's dhcp server and assigning addresses. V6 errors happen when the modem is assigning new addresses. Ended up having to go back to my older modem and buy a new asus rt-ax86u pro wifi router.
The surfboard app is useless and slow. After i save my settings it somehow reverts to previous.
Very disappointed and not returnable. Died out of blue. Back to renting from company for 15 month.
Many marketing pitches in the product description. Would not recommend this at all.
Ended up disconnecting it and going back to xfinitys modem/router.
Highlights
Quality
I like the multiple wired port and the great wifi coverage and speed with multiple devices.
I would buy it again very well responsive hooks up to anything you need, fast and easy to set up.
One unplug and restart a couple of months ago, that's it.
All of our wi-fi cameras stay connected.
Price
Once installed, the equipment worked as it should and we now no longer have to pay the monthly xfinity modem rental fee.
It will pay for itself in 6 months; no more renting wasting money (i'm no longer a schmuck; i can hear ray liotta's voice from ... Read More
Shipping
It arrived quicker and i was extremely happy about that.
Thank you for the quick shipment and just like new equipment.
Listen, i was hoping that it arrived sooner than what was said.
Packaging/appearance
The item was properly packed and arrived with no damage.
Competitiveness
Future proof, i don't see myself investing in another router/modem combo say 3 to 5 years if not more.
Overview
- How are reviewers describing this item?
new, easy, old, slow and set. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 16172.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 11,869 reviews as of our last analysis date on Oct 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Listen i was hoping that it arrived sooner than what was said
Posted by a reviewer on Amazon
They accessed my g34 and found out it was my provider problem
Posted by a reviewer on Amazon
I called internet provider which was out 3 timesand told them what the arris tech advise and problem resolve after 2 months
Posted by a reviewer on Amazon
Arris even called me to follow up
Posted by a reviewer on Amazon
Do yourself a favor and use this company
Posted by a reviewer on Amazon
Had a hard time with xfinitycomcast for some reason on the phone they could not get the modemrouter working so they had to send someone over however prior to them coming over i had an xfinity sales rep call me trying to tell me the router is not compatible when their name is on the box then he tried to say i wouldnt get the full 1 gig only 800 mbps i believe
Posted by a reviewer on Amazon
After i called his bluff knowing the specs etc he didnt push the issue
Posted by a reviewer on Amazon
Future proof i dont see myself investing in another routermodem combo say 3 to 5 years if not more
Review Count History
Price History
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