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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

Gigabit cable modem & wi-fi 6 router (ax3000) easy to install. Much faster than the wifi5 standard. Should have replaced old one years ago.



Cons

Main issue with this router seems to be it's dhcp server and assigning addresses. V6 errors happen when the modem is assigning new addresses. Ended up having to go back to my older modem and buy a new asus rt-ax86u pro wifi router.

The surfboard app is useless and slow. After i save my settings it somehow reverts to previous.

Very disappointed and not returnable. Died out of blue. Back to renting from company for 15 month.

Many marketing pitches in the product description. Would not recommend this at all.

Ended up disconnecting it and going back to xfinitys modem/router.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I like the multiple wired port and the great wifi coverage and speed with multiple devices.


I would buy it again very well responsive hooks up to anything you need, fast and easy to set up.


One unplug and restart a couple of months ago, that's it.


All of our wi-fi cameras stay connected.

Price


Once installed, the equipment worked as it should and we now no longer have to pay the monthly xfinity modem rental fee.


It will pay for itself in 6 months; no more renting wasting money (i'm no longer a schmuck; i can hear ray liotta's voice from ...  Read More

Shipping


It arrived quicker and i was extremely happy about that.


Thank you for the quick shipment and just like new equipment.


Listen, i was hoping that it arrived sooner than what was said.

Packaging/appearance


The item was properly packed and arrived with no damage.

Competitiveness


Future proof, i don't see myself investing in another router/modem combo say 3 to 5 years if not more.

Overview

  • How are reviewers describing this item?
    new, easy, old, slow and set.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has determined that the review content quality is high and informative.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 16172.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 11,869 reviews as of our last analysis date on Oct 8 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Listen i was hoping that it arrived sooner than what was said


    Posted by a reviewer on Amazon

    They accessed my g34 and found out it was my provider problem


    Posted by a reviewer on Amazon

    I called internet provider which was out 3 timesand told them what the arris tech advise and problem resolve after 2 months


    Posted by a reviewer on Amazon

    Arris even called me to follow up


    Posted by a reviewer on Amazon

    Do yourself a favor and use this company


    Posted by a reviewer on Amazon

    Had a hard time with xfinitycomcast for some reason on the phone they could not get the modemrouter working so they had to send someone over however prior to them coming over i had an xfinity sales rep call me trying to tell me the router is not compatible when their name is on the box then he tried to say i wouldnt get the full 1 gig only 800 mbps i believe


    Posted by a reviewer on Amazon

    After i called his bluff knowing the specs etc he didnt push the issue


    Posted by a reviewer on Amazon

    Future proof i dont see myself investing in another routermodem combo say 3 to 5 years if not more

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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