Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
I like to say i'm pretty savvy with routers, but this one took me some time to figure out. No interruptions while supporting home phone line, wifi signal and ethernet connection.
The xfinity app is a great way to set up a cable modem. Set up was simple, using the app and following the instructions.
Cons
Directs you to the surfboard app that is frankly garbage for android at least. The arris router still works, but i will not use a router with such terrible service. This is supposed to work on xfinity/comcast.
Do not buy. It is unusable for us. Buyer beware. What a mess.
My old arris is 12 years old and still working, in fact we had them reinstate it while i return this defective unit. I have no way of proving this, so it goes back to amazon for a full refund.
A woman offered to give me some minimal help, but i could tell she was worn out from customers probably berating her for these poor marketing strategies.
Highlights
Quality
there is a lot to like about this product.
Provide her with the hfc mac and eta mac addresses.
I ended up with the same brand xfinity uses and now don't have to pay the rental fee.
I'm finally connected with the wonderful rae who tells me that the modem cannot be registered online.
Price
The price is right and you can't go wrong with the brand.
Shipping
Now i am able to experience the fast speed that xfinity offers for my account.
Competitiveness
A better deal than the $15 per month rental cost of a modem.
Overview
- How are reviewers describing this item?
new, set, great and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 799.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 4,668 reviews as of our last analysis date on May 31 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Need to contact xfinity support staff to activate unit
Posted by a reviewer on Amazon
After three years purchasing the same model was no brainer
Posted by a reviewer on Amazon
It didnt help that it was 75 cheaper
Posted by a reviewer on Amazon
I didnt realize my modem was being rented from xfinity when i purchased one to replace it
Posted by a reviewer on Amazon
I ended up with the same brand xfinity uses and now dont have to pay the rental fee
Posted by a reviewer on Amazon
The box came out a little damaged
Posted by a reviewer on Amazon
Turned out to be spectrums service that was the problem the connection to the internet kept failing
Posted by a reviewer on Amazon
As the title plug in and called the cable company
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found