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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

This modem replaces a model that didn't support voip. It works well, and has the full modem, wireless router, telephone. Ethernet.

The sbv2402 is a good modem but it appears the config file installed by xfinity throttles the speeds. Xfinity needs the hfc mac for activation purposes. Setup via the x finity app on my cell.

I like to say i'm pretty savvy with routers, but this one took me some time to figure out. All in all a fairly painless process. Seller shipped item fast and packed it securely.

This reset covers the case where the seller shipped a returned unit but forgot to reset the network name, password, and who knows what else, before reselling it. It's been solid for over a year. No more lagging problems.



Cons

Buyer beware. I have no way of proving this, so it goes back to amazon for a full refund.

The manufacturer lies right on the box stating that the modem can reach speeds of 1gb and right underneath this they state the modem works with xfinity. Shame on comcast to handicap competitor's modems. A downgrade from 40 mbps upstream to 6 mbps is s...  Read More

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Product fairly easy to install and use.


The installation is simple, just plug/screw the appropriate connections - ethernet, coaxial, phone.


Dissatisfied product only lasted 1 yr 9 mths


Stopped working in the first year, they did reluctantly give me a onetime replacement.

Price


Great price- bought refurbished- modem/router and phone line


Replaced a rented arris tg1682g modem with this arris surfboard svg2482ac i bought on craigslist for $19.


So this one will be paid for in less than 5 weeks.


And i'm saving $10 a month on my internet bill because i'm not having to rent one from xfinity!

Shipping


I contacted arris and had a relatively short wait time, all things considered.


It took our internet company a couple of hours to get it going.

Competitiveness


This arris svg2482ac is far superior in its wifi signal since one channel is 5g.


Personally i like this better than the xfinity box.


I tried to install but the internet provider made it super hard, and the wifi had issues compared to the previous router so i'm...  Read More


I am going to replace it now with the motorola mt8733, but only because the motorola offers gig speed.

Overview

  • How are reviewers describing this item?
    great, set, easy, new and model.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 225.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 4,795 reviews as of our last analysis date on Sep 9 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    All i had to do was contact tech support and have it added to my account


    Posted by a reviewer on Amazon

    I was dreading having to change the modem on my internet account as the company had informed me that the modem that i had now was outdated and did not allow for the speed of my service any more


    Posted by a reviewer on Amazon

    The last time i did this it took an hour


    Posted by a reviewer on Amazon

    This time with help from the manufacturer thanks to their great instructions


    Posted by a reviewer on Amazon

    It took 10 minute and that was only because the internet companys app failed on it twice


    Posted by a reviewer on Amazon

    The modem hit every bit of the 800 mbs speed and is more than i would have expected


    Posted by a reviewer on Amazon

    I have a 2500 sqft home on an acre of land and the wifi coverage put out by this unit reaches every room and the far reaches of my yard


    Posted by a reviewer on Amazon

    I am going to replace it now with the motorola mt8733 but only because the motorola offers gig speed

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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