The level of knowledge that these agents have is less than basic trouble shooting skills, which may sound trivial, but becomes ...  Read More

The level of knowledge that these agents have is less than basic trouble shooting skills, which may sound trivial, but becomes increasingly important when the agent cannot troubleshoot the issue and recommends the unit to be sent to their repair facility in texas to troubleshoot basic issues at the owner's expense.  Read Less

Amazon was awesome with the customwr service.

Amazon was awesome with the customwr service.  Read Less

But i also had experiences with the ghost screen touches.

But i also had experiences with the ghost screen touches.  Read Less

The price is incredibly high in comparison to other pcs with similar specifications.

The price is incredibly high in comparison to other pcs with similar specifications.  Read Less

Luckily amazon will pay for the shipping back to the us.

Luckily amazon will pay for the shipping back to the us.  Read Less

No, it's not as fast as a desktop, or a larger laptop.

No, it's not as fast as a desktop, or a larger laptop.  Read Less

I am a good customer and a professional.

I am a good customer and a professional.  Read Less

In contrast, my 5-yr old first gen x1 carbon still works quietly.

In contrast, my 5-yr old first gen x1 carbon still works quietly.  Read Less