Autel Home Smart Electric Vehicle (EV) Charger up to 50Amp, 240V, Indoor/Outdoor Car Charging Station with Level 2, Wi-Fi and Bluetooth Enabled EVSE, 25-Foot Cable

Analyzed on

802Total Reviews

Charging Stations

C

Company Review Grade:

Autel

345 Total Products

Autel Home Smart Electric Vehicle (EV) Charger up to 50Amp, 240V, Indoor/Outdoor Car Charging...

Analyzed on

Sold by Autel

B

Fakespot review grade

B

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Build Quality

Customers are overwhelmingly positive about the build quality of this EV charger, with many noting that it appears and feels well-constructed, using high-quality components. Some have compared it favorably to other brands, praising its durability and sturdiness. A few customers have reported issues but overall, the consensus is that it's a reliable and well-built unit.

App Functionality

Customers generally have a positive sentiment towards the app functionality of the Autel Home Smart Electric Vehicle Charger. They appreciate its ease of use, ability to control charging schedules and rates, and real-time monitoring capabilities. Some users suggest improvements such as integration with Apple Wallet for tap-to-activate functionality.

neutral

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neutral

Frequently mentioned features with split sentiment

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Installation Ease

Customers generally found the installation of the Autel Home Smart EV Charger easy, with most reviewers reporting that their electricians had no issues installing it. Some customers mentioned that they were able to do the installation themselves or with minimal assistance from professionals. However, a few customers noted that they needed to make modifications to their electrical panels or hire an electrician for the installation. Overall, the installation process was considered straightforward and successful by most customers.

Charging Capacity

Customers have positive opinions about the Autel Home Smart Electric Vehicle Charger's impressive charging capacity, which significantly reduces charging times compared to Level 1 options and is compatible with a wide range of electric vehicles. Some customers have noted that the charger produces heat during operation but consider it a necessary aspect for efficient charging. The long-term benefits in terms of charging speed and convenience are valued by many, despite the upfront installation costs.

Cable Length

Customers have mixed opinions regarding the cable length of the Autel Home Smart EV Charger. While most are satisfied with the 25-foot long cable for indoor and outdoor use, some express concerns about its stiffness and durability over time. Some customers had issues with the cable jacket or plastic breaking after a year or more of usage. Autel's customer support reportedly suggested that there might be an issue with the wiring instead of addressing the problem directly.

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Highlights

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Quality

Excellent product with long enough cable to reach anywhere in garage

The whole unit is very sturdy, and the plug itself feels very sturdy in your hand.

After approximately a year and 7 months of using it, the cable jacket or plastic in a spot started breaking and i could see a w... Read More

What took up two days to charge from 60ish percent up to 80 percent can now be done in under two hours.

Price

Andfor the price it is an excellent buy.

I bought this unit on sale and boy am i glad that i did.

It was at least $50 on amazon.

Note that another review concluded that the only benefit you got with the elite for the added $50 was a piece of smoked plexigl... Read More

Shipping

The unit arrived quickly and was very well packed.

Delivers only 48 amps with a 60 amps breaker.

A call to autel resulted in a replacement unit to be shipped.

Autel customer service did a great job responding to my concerns with phone calls and emails from several people as they escale... Read More

Packaging/appearance

Great packaging, installation is quick, and the unit operates as it should - just plug in the car and it starts charging!

The video is just a view of what kind of foam it comes packed in which was extremely adequate.

Competitiveness

I recently traded my mustang for a model 3 and it works great with the tesla adapter.

I bought a different brand and had the same exact issues.

In addition, many cars don't have subscriptions for in car apps, like some leaf's prior to 2018 that have in car networks on 3g... Read More

For a simple, reliable charger, the grizzl-e is a better value.

Overview

How are reviewers describing this item?
easy, good, great, set and level.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 373.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 802 reviews as of our last analysis date on Nov 4 2024.