Pros & Cons
Pros
Looks like well sealed case and capable for outside or post mount. Bottom entry and robust conduit port which was removable. Well worth the price.
After contacting autel directly, i was provided with exceptional after sales support and within a few minutes of troubleshooting a replacement unit was shipped out. That is what i call surper customer service. Autel knows if the issue and says others ... Read More
App works well, the app gives all needed information and has good functionality. It connects smoothly via wifi. Wifi is a phenomal feature and the app is excellent.
Le connecteur est de très bonne qualité. Très satisfait de mon achat.
Cons
A return of the charger and replacement with another brand means that you are still stuck with a big electrician's bill for reinstallation and safety certification. Elle était malheureusement défectueuse. And don't have a level 2 charger for our ev.
Highlights
Quality
Very well made works great, easy phone app to use.
This is a solid easy to use, reliable well built charger.
I am not satisfied with the overall product support experience and somewhat misleading/inadequate product description.
Now the installation is almost completed, i am still missing the block terminal to joint the 6-3 main wire from main electrical... Read More
Price
Got this for a very good price during black friday sale.
I got it for a little more than 600$ and at this price i highly recommend it.
Then came the black friday sale at 531$ cad versus 759$.
So you have to put in an average price.
Shipping
The answer was quick and they told me that is was possible that some unit sold from amazon may not have the new cable.
After a few back and forth email's, a replacement unit was shipped out to me with a partial refund for electrician costs to swap it out.
Packaging/appearance
I just love how nice the packaging is and everything is well organized in the box!
Just got the christmas limited edition car charging station, and i'm loving the white and green festive look!
Once i got the box i saw a extra label with autel home smart elec, 25 ft cable new.
Competitiveness
Second, autel claims that you can grant/restrict access for other users with the app.
It charges good and it’s cheaper than some competitor products.
The reviewer did a followup with autel and they listen to him and a new cable more flexible has replace the old one.
Overview
- How are reviewers describing this item?
facile, great, good and easy. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 127.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 65.0% of the reviews are reliable.
- This product had a total of 689 reviews as of our last analysis date on Aug 7 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Charged fast wire is extremely hard in the winter and summer
Posted by a reviewer on Amazon
Forget about those comments saying the cable stiff
Posted by a reviewer on Amazon
Being new to evs i made the mistake of buying the ford connect pro as the simpler version was not available but i was frustrated with the ccs1 plug not communicated well on their site and wanted a simple j1772 plug and charger with 48 amp capability
Posted by a reviewer on Amazon
Also ford charger integration to ford pass is useless and stopped working and cable was thick unwieldy and didnt work well for under door use
Posted by a reviewer on Amazon
I waited for it to come on sale to fix my original mistaken purchase and have not been disappointed
Posted by a reviewer on Amazon
Only issue i had was there is a place to enter your vehicle in the app that doesnt seem to be working
Posted by a reviewer on Amazon
Not really a deal breaker for me and wouldnt have asked for that feature if it wasnt there
Posted by a reviewer on Amazon
It’s fast to charge and it dies as it suppose to