This is the last analysis snapshot initiated on Mar 22, 2024.
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
The autel home smart electric vehicle (ev) charger is a top-of-the-line level 2 ev charger. Connectivity by wi-fi, bluetooth and ethernet enable immediate ota firmware updates. The smartphone app is also very intuitive and easy to set up and use.
Instructions are among the clearest and best i have seen. Installation took about 20 minutes for me. Instructions are clear and concise. Easy fast install for my chevy bolt.
The cord is long and gives you 25 feet. The cable is super long and reaches all the way from the front of the garage, around to the rear passenger side charging port. The 25-foot cable allows for easy and convenient charging.
The only thing i am not sure of at this point is longevity. I know they are the wave of the future and agree with that, but in the meantime i am just beginning to climb the learning curve. Satisfied with the charger so far.
Cons
Autel support is awful. Troubleshooting was blamed on everything but the eventual unit failure. The power plug lock is too flimsy and broke off of its own weight.
Highlights
Quality
The manual is really good and setup made it easy.
The cord is a great length and love the feature of being able to automate the charge periods
Two weeks after installation my unit had a fault and would not charge.
If you want to use your vehicle before the desired charge state was reached, then getting it to abort so you can unplug may pro... Read More
Price
My end cost is $135 which is a damn good deal for level 2 charging.
I paid $450 for the charger and my state will give me a $250 rebate.
You can keep track of your monthly cost by putting your kwh rate in.
Utility company gave me a $400 bill credit for the install, which completely covered the permit for the work.
Shipping
They promptly sent a replacement that i swapped out and i have no issues with the replacement.
Charger came on time and in great condition.
They said they would send me a new one as soon as they get confirmation that ups received the unit for shipping.
True to their word, i received the new unit in 2 days.
Competitiveness
Heavily discounted over many of the competitors and i noticed autel runs random several hour sales sometimes daily in the afternoon.
The other selling points were autel’s great customer service and that you can replace the cable and or charge connector if they... Read More
Overview
- How are reviewers describing this item?
easy, great, good and new. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 231.
- Previous analysis of this listing was an F grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 41.7% of the reviews are reliable.
- This product had a total of 48 reviews as of our last analysis date on Mar 22 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Otherwise can lock it down to people you select if you want
Posted by a reviewer on Amazon
Occasionally it reports a ground fault and stops charging though i cant locate any loose connections anywhere in the unit or panel
Posted by a reviewer on Amazon
Restarting and its good for weeks again
Posted by a reviewer on Amazon
They will be coming out with a nacs version soon as well
Posted by a reviewer on Amazon
There is no way we would be able to use our new ev without this charger
Posted by a reviewer on Amazon
We just dont have a great charging infrastructure near us but this takes care of everything overnight
Posted by a reviewer on Amazon
Just plug it into the car and walk away
Posted by a reviewer on Amazon
The installation should be done by a licensed electrician
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found