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Pros & Cons
pros
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pros
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App Functionality
Customers are highly satisfied with the app functionality of the Autel MaxiCharger Home EVSE. They appreciate its ability to change amperage settings, receive live updates, and schedule charging using the app. Some users have noted minor issues with the holster installation but overall find it a reliable and flexible solution for their electric vehicle charging needs.
Customer Service Experience
Customers appreciate Autel's excellent and responsive customer service, which has been crucial in addressing any issues they encountered with their EV charger. Some customers have had positive experiences with the team's assistance in debugging problems, while others have reported inconsistent performance from the product itself.
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Fast Charging Speed
Customers have mixed but generally positive opinions about the fast charging speed of the Autel MaxiCharger Home Electric Vehicle (EV) Charger. Some report significant reductions in charging time, while others appreciate the ability to adjust and change amps and power levels during the charging process. However, a few customers mention that they wished for a longer cord/plug or have experienced issues with their specific vehicle models. Overall, the charger is seen as an upgrade from standard 120V charging and a valuable investment for EV owners.
Highlights
Quality
The units is sturdy in all weather, delivers ample charging and having the built in cable management is great.
Electrician installed in 2 hours, setup was easy, everything works as a charm.
My ev also has a few poor software choices - i can’t pick a time slot to charge in unless i also schedule a departure time.
My chargepoint charger started throttling my charge down to 5 kw.
Price
I got a great deal on this charger during a sale on amazon, but even without the deal, i would recommend this charger.
Shipping
Unfortunately they sent the incorrect charger, they corrected that by sending me the correct one.
Overview
- How are reviewers describing this item?
great, easy, new, excellent and bad. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 38.9% of the reviews are reliable.
- This product had a total of 728 reviews as of our last analysis date on Sep 18 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
There was only one issue that it had to be connected to the ethernet port for the firmware update after it was installed on the outside wall
Posted by a reviewer on Amazon
So i had to run long ethernet cable from my router to the charger
Posted by a reviewer on Amazon
It replaced a juicebox which kept failing
Posted by a reviewer on Amazon
I rarely leave reviews on amazon
Posted by a reviewer on Amazon
Remember to keep a copy of the pin code listed because if you get a new phone you will need it for the app
Posted by a reviewer on Amazon
My ev can charge at a maximum of 11
Posted by a reviewer on Amazon
My ev also has a few poor software choices i can’t pick a time slot to charge in unless i also schedule a departure time
Posted by a reviewer on Amazon
I just wish it would actually charge my car when i plug it into the car
Review Count History
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