Backyard Discovery 14x12 ft Hawthorne White Galvanized Steel Pergola w/Soft Sail Shade, Spacious, Rust Resistant, UV Protection, Resist Winds Up to 100 MPH, Durable, Powerport USB & Electrical Outlet

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158Total Reviews

Pergolas

B

Company Review Grade:

Backyard Discovery

77 Total Products

Backyard Discovery 14x12 ft Hawthorne White Galvanized Steel Pergola w/Soft Sail Shade, Spacious,...

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Sold by Backyard Discovery

D

Fakespot review grade

D

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Uv Protection

Customers are highly satisfied with the UV protection feature of the pergola, praising its ability to shield them from the sun while maintaining an open design that doesn't obstruct outdoor views. Some have suggested improvements for easier shade topper management.

Assembly Ease

Customers have generally positive feedback regarding the ease of assembling the Backyard Discovery Pergola. Many mentioned that the assembly process was straightforward, made easier with the use of technology such as apps and tablets, and required a significant amount of time and labor due to its size and weight. Some customers had professional help for installation.

Build Quality

Customers have a very positive opinion on the build quality of this pergola, with many praising its sturdiness and solid construction made from heavy-duty galvanized steel. However, some customers mentioned that it required time-consuming assembly and a few reported receiving damaged products.

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Highlights

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Quality

Very sturdy product and super easy construction, my 15 year old son and his friend did most of the pergola construction!

It’s very sturdy and has nice clean lines to it .

The straps are made out of a very slippery material that doesn't hold very well and will eventually start to fray given the weather.

Not hard work and most pieces even once assembled were easily handled by us.

Price

The price for something that will last us forever is great!

We had this professionally set up by the company recommended assemblers, worth every penny and very reasonably priced.

Fortunately for me, i bought mine just before a substantial price increase

I was super nervous about spending $2k+ on a product i've never seen before but i took the chance and i can't possibly sing its... Read More

Shipping

Instead, they registered my product and shipped a replacement post (which was about 9" inches square, 8' long and made of steel) for free.

Customer service was hassle free and they sent out the replacement parts quickly.

I contacted customer support and they quickly sent spray paint cans to touch up the areas.

Packaging/appearance

The hardware was incredibly well packaged and marked.

I can't speak for what caused the post dent, but the joist was dented when it fell onto concrete edging material.

Know that for the 12x16 pergola you are going to receive 4 boxes that weigh close to 200lbs each.

For fastening into concrete i would recommend buying separate redhead concrete wedge anchors as the ones provided in the packag... Read More

Overview

How are reviewers describing this item?
sturdy, easy, made, quality and two.

Our engine has profiled the reviewer patterns and has determined that there is high deception involved.

Our engine has analyzed and discovered that 50.0% of the reviews are reliable.

This product had a total of 158 reviews as of our last analysis date on Oct 28 2024.