basyx by HON Big and Tall Office Computer Chair, Height Adjustable Arms with Adjustable Lumbar, Black (HVST141)

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3,807Total Reviews

Home Office Desk Chairs

B

Company Review Grade:

HON

275 Total Products

basyx by HON Big and Tall Office Computer Chair, Height Adjustable Arms with Adjustable Lumbar,...

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Sold by HON

A

Fakespot review grade

A

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Comfort Level

Customers have generally positive opinions on the comfort level of the basyx by HON Big and Tall Office Chair, with some mentioning that it is comfortable enough for long hours of use, but a few customers have noted issues with the chair going forward or making noise after several months of use.

neutral

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neutral

Frequently mentioned features with split sentiment

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Durability

Customers have had mixed experiences with the durability of the basyx by HON Big and Tall Office Chair. While some customers reported no signs of wear even after years of heavy usage, others experienced issues such as broken frames, bent wheels, and malfunctioning parts within a few months to a year of purchase.

Adjustable Lumbar Support

Customers have mixed opinions regarding the adjustable lumbar support feature of this office chair. While some users, particularly larger individuals with back problems, highly praise its comfort and effectiveness in alleviating pain, others express disappointment as the lumbar support either fails to stay in place or is insufficient.

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Highlights

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Quality

This chair seems to be well built and, after a few months of use, it is holding up well.

This chair was pretty easy to assemble, has a nice wide and deep seat and is super sturdy.

I have had the chair for 6 weeks and yesterday the back of the chair broke while i was leaning back.

There is a cheap plastic lumbar support thing that can be slide up or down behind the backrest but it barely makes contact with... Read More

Price

Price went up over $100 since 2018.

If i know i can contact the company for help when that happens there is a great deal of value in that support.

Shipping

I will give them a couple of days but then i'll have to order a new chair and return this one to amazon.

But their customer service is amazing and they sent me a new chair without any argument and minimal delay.

Packaging/appearance

It took a replacement chair and even then it was missing hardware, the screw package was broken open and loose in the box, clea... Read More

Competitiveness

I also wish it had a little thicker cushion but overall it’s the best and most ergonomic chair i’ve owned and was more affordab... Read More

Overview

How are reviewers describing this item?
comfortable, quality, down, good and great.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 3,807 reviews as of our last analysis date on Oct 7 2024.