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Pros & Cons
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Assembly Instructions
Customers have reported difficulties with the assembly instructions of the product, some mentioning the need for additional resources like YouTube videos, while others found the instructions incomplete or incorrect. Some customers encountered missing or faulty parts during assembly and had to return the product at an additional cost.
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Harness Design
Customers have mixed feelings about the harness design of the Best Friend Mobility Elite Dog Wheelchair. While some are thrilled with its ability to help their dogs get exercise and improve mobility, others have experienced issues with durability and quality, specifically with the harness tearing at seams and the frame being weak and unstable.
Sturdiness
Customers have mixed feelings about the sturdiness of the Best Friend Mobility Elite Dog Wheelchair. While some are pleased with its solid construction and durability, others find it less sturdy than expected, particularly in regards to the metal frame system. Despite these concerns, most customers report that the chair has been able to support their dogs effectively.
Highlights
Quality
The product itself is super sturdy and well made, as well as being easy to assemble.
His wheels gave him another year of quality life before age and infirmity took him from me.
My german shepherd hurt her leg and has been unable to function it properly.
Quality of the chair : the only negative thing i will say is that i wish the actual metal of the chair was a more solid piece of material.
Price
The joy in her face and her excitment when she has this on is priceless.
Then the harness for the larger size wheelchair was to big for my dog ( he was tall and narrow) and they shipped a smaller harn... Read More
Shipping
Shipped super quickly all the way to kenya.
Deb responded to our email questions quickly, sent photos and did her best to help solve the problem wobblers presented.
They exchanged without issue and no extra shipping cost.
Overview
- How are reviewers describing this item?
made, fit and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 72 reviews as of our last analysis date on Nov 14 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
He was diagnosed with dm a year ago and his right hind leg has been giving out on him causing him to sit and not be able to get up
Posted by a reviewer on Amazon
I put shoesbooties on him because he has been knuckling his hind paws
Posted by a reviewer on Amazon
Our weimaraner suffers with wobbler syndrome
Posted by a reviewer on Amazon
We tried the wheelchair and though it didnt work for our girl i was so pleased with the customer service
Posted by a reviewer on Amazon
The wheelchair is light weight and easy to assemble the harnesses were a touch complicated
Posted by a reviewer on Amazon
Were disappointed that it didnt work for our girl but hooray for the customer service
Posted by a reviewer on Amazon
I had to exchange the 1st wheelchair because we could not get my dogs rear high enough
Posted by a reviewer on Amazon
They exchanged without issue and no extra shipping cost
Review Count History
Price History
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