Posted by a reviewer on Amazon

Updated review customer service reached out to me and mentioned a 12 month warranty

Posted by a reviewer on Amazon

They refunded me and sent me a new one at no charge

Posted by a reviewer on Amazon

Might be a manufacturing fluke

Posted by a reviewer on Amazon

Old review newest incident with one of these things a rose gold onethis one came looking fine but after plugging in the power cord my girlfriend couldn’t turn it on no matter how many times the “touch” sensitive button was pressed

Posted by a reviewer on Amazon

We unplugged the power cord to troubleshoot it and put in aaa batteries and it also wouldn’t turn on

Posted by a reviewer on Amazon

Something in the button must have been the issue because the power indicator light when the power cord was plugged in was on

Posted by a reviewer on Amazon

I should have known better though because i purchased this new one thinking that an older plain white one one i purchased for my girlfriend that is now broken was just a randomfluke defect because the usb micro power port’s connector disappeared into the central mirror compartment making it only useable via the batteries