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Pros & Cons
Pros
It's clear that blackstone has put a lot of thought and effort into crafting a sturdy and durable product. The addition of the hood is a nice touch. This is handy. Could not be happier.
Set up and seasoned the griddle. Once it’s seasoned properly, it cooks everything we have put on it perfectly. Cooks evenly and heats up fast. It's a versatile and reliable cooking companion.
Cons
Construction is flimsy. It feels greasy. This size (28) has cold areas all around the perimeter with no burner coverage.
After less than 60 days the lid, sides, and frame are already rusting. A lot of the parts are rusted and bent up. Very poor customer service.
Highlights
Quality
It’s practical easy to assemble and cooks delicious.
The unit itself was easy to put together, appears well made, and is the perfect size for my family (wife and self).
During assemby two (2) parts were missing (a side shelf peg that hold the utensils and the m6 flange nut that holds the propane... Read More
Efforts include chat (held 26 minutes before system timed me out, called twice - first call i held for 21 minutes; second call ... Read More
Overview
- How are reviewers describing this item?
easy, new, tried, held and clean. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,598 reviews as of our last analysis date on Jan 10 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I bought the 28xl 3 burner with side shelves and lid
Posted by a reviewer on Amazon
During assemby two 2 parts were missing a side shelf peg that hold the utensils and the m6 flange nut that holds the propane tank hanger
Posted by a reviewer on Amazon
I have tried and tried and tried and tried to contact support
Posted by a reviewer on Amazon
Efforts include chat held 26 minutes before system timed me out called twice first call i held for 21 minutes second call i held for 32 minutes and never got a response
Posted by a reviewer on Amazon
The issue is with the shipping
Posted by a reviewer on Amazon
We had a part arrive bent and had to adjust it to fit
Posted by a reviewer on Amazon
Other than that its a nice grill
Posted by a reviewer on Amazon
He needed a new grill and i said let’s get the blackstone and see if you actually still need a new grill
Review Count History
Price History
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