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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

It's clear that blackstone has put a lot of thought and effort into crafting a sturdy and durable product. The addition of the hood is a nice touch. This is handy. Could not be happier.

Set up and seasoned the griddle. Once it’s seasoned properly, it cooks everything we have put on it perfectly. Cooks evenly and heats up fast. It's a versatile and reliable cooking companion.



Cons

Construction is flimsy. It feels greasy. This size (28) has cold areas all around the perimeter with no burner coverage.

After less than 60 days the lid, sides, and frame are already rusting. A lot of the parts are rusted and bent up. Very poor customer service.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


It’s practical easy to assemble and cooks delicious.


The unit itself was easy to put together, appears well made, and is the perfect size for my family (wife and self).


During assemby two (2) parts were missing (a side shelf peg that hold the utensils and the m6 flange nut that holds the propane...  Read More


Efforts include chat (held 26 minutes before system timed me out, called twice - first call i held for 21 minutes; second call ...  Read More

Overview

  • How are reviewers describing this item?
    easy, new, tried, held and clean.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 1,598 reviews as of our last analysis date on Jan 10 2025.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I bought the 28xl 3 burner with side shelves and lid


    Posted by a reviewer on Amazon

    During assemby two 2 parts were missing a side shelf peg that hold the utensils and the m6 flange nut that holds the propane tank hanger


    Posted by a reviewer on Amazon

    I have tried and tried and tried and tried to contact support


    Posted by a reviewer on Amazon

    Efforts include chat held 26 minutes before system timed me out called twice first call i held for 21 minutes second call i held for 32 minutes and never got a response


    Posted by a reviewer on Amazon

    The issue is with the shipping


    Posted by a reviewer on Amazon

    We had a part arrive bent and had to adjust it to fit


    Posted by a reviewer on Amazon

    Other than that its a nice grill


    Posted by a reviewer on Amazon

    He needed a new grill and i said let’s get the blackstone and see if you actually still need a new grill

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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