What does this mean?Pros & Cons
cons
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cons
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Customer Support
Some customers have had positive experiences with Bluetti's product and customer support, while others have encountered significant challenges in getting their issues resolved. The reviews highlight a lack of responsiveness from the company's customer service team, with some customers reporting long wait times for email responses or unanswered phone calls. Others have expressed frustration over being unable to return defective products despite following the company's stated return policy.
Highlights
Quality
Very impressed with the construction of this solar generator.
Everything is great with this powerful combination ,we are using ac300 with 2 b300 batteries in our camper van and it is quiet ... Read More
6 months later i hooked it up again to fully charge because a hurricane is 2 days away from fl and the b300 battery is dead.
I am happy with the product and the support that i received.
Shipping
I e-mailed like it said to do and have not recieved a reply about how to send it for repair.
I had to send back the b300 but anson had one sent out to me as soon as they received my first one.
Packaging/appearance
Just came in yesterday, the box was well packaged and insulated with styrofoam from the factory.
The packages are pretty heavy though and might need two people to make moving these around more feasible.
Overview
- How are reviewers describing this item?
great and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 180 reviews as of our last analysis date on Dec 21 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The packages are pretty heavy though and might need two people to make moving these around more feasible
Posted by a reviewer on Amazon
The first thing i powered with the system was the t
Posted by a reviewer on Amazon
It just sat in a bedroom not hooked up for 6 months and now it wont function
Posted by a reviewer on Amazon
No customer service at all just a recording saying mailbox is full
Posted by a reviewer on Amazon
I emailed like it said to do and have not recieved a reply about how to send it for repair
Posted by a reviewer on Amazon
Still under waranteeupdate so glad i bought the bluetti unit from amazon and not directly from the manufacturer their customer service is terrible but when the amazon bluetti people saw this review they got right on it and sent me a new b300 battery that is working great
Posted by a reviewer on Amazon
My original b300 i got there was something wrong with it
Review Count History
Price History
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