Breville Barista Touch Espresso Machine, Black Truffle

Analyzed on

3,614Total Reviews

Ground Coffee

B

Company Review Grade:

Breville

790 Total Products

Breville Barista Touch Espresso Machine, Black Truffle

Analyzed on

Sold by Breville

B

Fakespot review grade

B

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Pros & Cons

Update Pros and Cons

The AI used to provide these results are constantly improving. These results might change.

Pros

Makes a fantastic addition to any coffee lovers kitchen. It is a little taller than i thought, with the bean hopper on top, so i have to slide it out from under my cupboards. Likes:- espresso and lattes are yummy.

The machine is solidly built and looks really nice on the counter. Everything still works perfectly. Once you get the hang of it, it’s super easy to use.

The auto milk foaming wand is really nice. The hot water sprayer and the portafiller are both super close to missing my mug, but somehow don't. Has temp controls and can brew 2 cups at a time. When finished steaming milk, swirl the milk and foam toget... Read More

Cons

Been calling all week and even used the callback feature, still nothing. The gentleman who answers the phone is quite apologetic in telling me that the technical department folks who i need to talk to are not in, or in a meeting and will call me back.... Read More

This is not only an inconvenience -- it's a major safety hazard. It's not possible to deactivate the feature, so it's an ongoing risk. Breville customer service is almost non existent.

The filters are nowhere to be found.

Temperature fluctuates too much. With a non-pressurized basket, the temperature is ~150f. It would be so easy to set the temperature too high by mistake--there's no way to check it--and to scald yourself or someone else.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

Easy to use and the fast heating feature is a real timesaver.

The durable construction gives me confidence it's going to last a good amount of time.

The barista touch holds enough water for maybe two days, and then the machine has to be pulled out in order to access the reser... Read More

The automatic milk frothing feature is useless, producing nothing more than hot milk with no foam.

Price

It seems they want you to send the machine to them for a $400 refurbishment rather than sell you parts.

It costs more, but i feel you get what you pay for.

Pricey, but i purchased it on sale and would definitely purchase it again!

Shipping

Shipping was fast and the machine was packed nicely.

Packaging/appearance

The tamper was not in the box when it arrived.

Competitiveness

This is a great multifunction machine for anyone looking to make a similar espresso to what you would get in italy.

The breville barista touch surpasses the delonghi laspecialista in every category.

I had a breville espresso machine previously - the most popular one.

However, based on my experience with delonghi’s customer service, which was far from satisfactory, i’m optimistic that breville... Read More

Overview

How are reviewers describing this item?
great, easy, quality, every and same.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 3,614 reviews as of our last analysis date on Nov 21 2024.