What does this mean?Pros & Cons
pros
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pros
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Durable Build Quality
Customers are highly satisfied with the durable build quality of the espresso machine. They have had their machines for months without any issues and describe it as solid, well built, and worth the investment.
Rich And Creamy Froth
Customers are generally positive about the rich and creamy froth produced by the Breville espresso machine. Some have mentioned the automatic milk frothing feature as fantastic and making excellent espresso and other frothed milk coffees. However, a few customers have reported issues with the frother wand not working properly. Overall, customers are satisfied with their purchase despite the high price tag.
Customizable Espresso Taste
Customers have generally positive opinions about the customizable espresso taste of the machine. Many customers are impressed with its ability to make richer and creamier Americanos, as well as great cappuccinos and lattes using the auto milk frother. Some customers mentioned that there is a learning curve for adjusting grinds and tamping but overall find it easy to use and worth the investment.
neutral
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neutral
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Touchscreen Control
Customers have mixed feelings about the touchscreen control of the espresso machine. While some find it easy to use and appreciate its advanced features, others encounter issues and prefer a more basic model.
Fast Customer Service
Customers have had mixed experiences with Breville's customer service regarding replacement or repair of defective machines. While some were able to receive satisfactory solutions, others faced long wait times and inconsistent communication, leading to frustration and dissatisfaction.
Highlights
Quality
Feels well built with great results from grinding to extraction.
Makes great espresso and froths very well!
Once i dialed the grind down to a 2 on the grinder everything fell into place.
We’ve owned the machine for a few years now brewing on average about 5 times a day.
Price
Saved me 520$ a month which is what i was spending on starbucks for myself, also no long waits in the drive thur since the pendemic.
Price is pretty high but makes the best coffee extraction.
Touch screen is worth more money .
Skip the starbucks line, skip the ridiculous prices.
Shipping
Customer service was fast to answer with video call support to diagnose which was great but not so great is that i now have shi... Read More
Competitiveness
It’s every bit as good as that top name brand of coffee shop iatte, s—-.
Better than i thought it would be thethrother works as good as the commercial machines very satisfied breville has done it again
Will not go back to keurig or other coffee makers.
I bring espresso beans from starbucks and it actually makes richer and creamier americano than starbucks itself .
Overview
- How are reviewers describing this item?
great, easy, good and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 243 reviews as of our last analysis date on Oct 20 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Have not bought a cup of coffee from coffee shop since i purchased this
Posted by a reviewer on Amazon
I use to spend more than 150 at starbucks every month
Posted by a reviewer on Amazon
Latte and cappucino frothing with the auto steam wand is unbelievable
Posted by a reviewer on Amazon
Touch screen is worth more money
Posted by a reviewer on Amazon
We couldnt be more pleased
Posted by a reviewer on Amazon
Frother wand decided not to work one morning
Posted by a reviewer on Amazon
Customer service was fast to answer with video call support to diagnose which was great but not so great is that i now have ship the machine back to them for servicing which will take 2 weeks or longer
Posted by a reviewer on Amazon
I wasnt very happy about that
Review Count History
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