Highlights
Quality
Overall extremely happy with the product, and - with a bit of tinkering around, an awesome money saver from buying coffee.
I have been through a couple of espresso machines but none of them can match the quality espresso output of the breville 920xl.
The only issue i had with the dual boiler machine is after doing the first descale, it would not build any pressure at all.
I called customer service, and spoke to a representative i thought there may be something wrong with the pump.
Price
The machine in not an italian job, but then again neither is the price.
Packaging/appearance
After some googling, i found that this appears to be a fairly common problem - something breaks down in the steam boiler in som... Read More
Competitiveness
There are many other programable features as well what i have mentioned.
I was also using the larger portafilter basket.
I hope i won’t have more issuesupdate to my post.
Its recommended that you do a regular manual clean, which is an arduous task, but worth it considering the price of the machine.
Overview
- How are reviewers describing this item?
great, good, easy, first and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 288 reviews as of our last analysis date on May 19 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The streamer is on the slow side and the ergonomics of the wand still remains troublesome
Posted by a reviewer on Amazon
I want to start this review by saying that people who write negative reviews need to be more subjective
Posted by a reviewer on Amazon
Automatically raiting things one star is not
Posted by a reviewer on Amazon
This great service was put to the test when i initially purchased my machine the pressure gage did not read nine bars during extraction
Posted by a reviewer on Amazon
I tested the grind size to the finest setting still did not work
Posted by a reviewer on Amazon
I called customer service and spoke to a representative i thought there may be something wrong with the pump
Posted by a reviewer on Amazon
As for those that say that breville has bad customer service you need to appreciate that not all representatives are the same some are bitter and not helpful at all