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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Weight

Customers are impressed with the lightweight yet sturdy nature of the suitcase, making it easy for them to meet weight requirements for checked bags while traveling. Some customers have noted that despite its lightness, the bag can still be a bit difficult to hold onto due to its sleek design.

Size

Customers are highly satisfied with the size of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, praising its perfect carry-on dimensions and fully lined interior for organization. Some customers have opted for larger sizes for longer trips while others find it a bit too big for shorter ones. The suitcase's shiny exterior is both visually appealing and slippery.

Maneuverability

Customers generally praise the maneuverability of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, noting its lightweight design and smooth-rolling wheels. However, a few customers mention issues with the handle staying up and the bag sliding around during travel if not secured properly.

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Frequently mentioned features with split sentiment

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Build Quality

Customers generally have a positive opinion about the build quality of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, praising its military grade reliability and high-quality materials. However, some customers have reported issues with defects in their products.

Durability

Customers have generally positive opinions about the durability of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner suitcase. Many reviewers mentioned that it is strong, sturdy, and has survived rough handling by airlines without damage. Some noted that it scuffs easily but does not affect its functionality. The lifetime warranty adds to the confidence of customers in their purchase.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Wheels spin perfectly easy to maneuver well-built!


So far this has stood the test, and with the lifetime warranty i feel very confident in my decision.


My suitcase broke , failed , fell apart on a trip.


This issue was clearly not a defect in materials or workmanship - but per the b&r "simple as that" warranty, this repair was do...  Read More

Price


In that particular store it was selling for over $500.


I do wish it was cheaper but still worth the price.


I was going through an expensive piece of luggage once a year.

Shipping


I've had this bag for about 18 months and 100,000 miles of international travel.


I did have a flight from taipei to jakarta, where both zipper pulls were broken, apparently by luggage inspectors who didn't ha...  Read More

Packaging/appearance


There is also a clip on cloth/mesh panel that helps hold everything on the bottom side and can be adjusted to help compress tho...  Read More


Easy to pack, rolls easily, lots of volume.


Under packing any hard side case can result in the shell getting cracked.


I have the carry-on version of the torq and removed the foam inside that bag to gain another 1/2" to 1" of packing depth (per a...  Read More

Competitiveness


I have used this product on two cross- country flights so far (in the hands of the airlines 8 times) and it has held up better ...  Read More


I did a lot of research and briggs and riley had the best consumer comments and overall warranty.


Their prices are not cheap like say samsonite, but they're a lot less than tumi.


I found that the price of rimowa, tumi, and others didn't offer any increase in quality abd their warranties fall way short of ...  Read More

Overview

  • How are reviewers describing this item?
    great and quality.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 228 reviews as of our last analysis date on Nov 15 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    We like the briggs and riley product for its quality and unlimited guarantee


    Posted by a reviewer on Amazon

    So far everything fits but we haven’t traveled since then


    Posted by a reviewer on Amazon

    Compared to any luggage we compared it to


    Posted by a reviewer on Amazon

    The only down side is the flexibility and extra expansion benefit of soft sided luggage but this luggage piece does have a feature to unzip and expand to added room


    Posted by a reviewer on Amazon

    Outside scuffed and scratched after one trip


    Posted by a reviewer on Amazon

    Shallow top not a convenience deeper on one side than the other


    Posted by a reviewer on Amazon

    At airline scale when fully packed

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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