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Pros & Cons
pros
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Weight
Customers are impressed with the lightweight yet sturdy nature of the suitcase, making it easy for them to meet weight requirements for checked bags while traveling. Some customers have noted that despite its lightness, the bag can still be a bit difficult to hold onto due to its sleek design.
Size
Customers are highly satisfied with the size of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, praising its perfect carry-on dimensions and fully lined interior for organization. Some customers have opted for larger sizes for longer trips while others find it a bit too big for shorter ones. The suitcase's shiny exterior is both visually appealing and slippery.
Maneuverability
Customers generally praise the maneuverability of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, noting its lightweight design and smooth-rolling wheels. However, a few customers mention issues with the handle staying up and the bag sliding around during travel if not secured properly.
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Build Quality
Customers generally have a positive opinion about the build quality of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner, praising its military grade reliability and high-quality materials. However, some customers have reported issues with defects in their products.
Durability
Customers have generally positive opinions about the durability of the Briggs & Riley Torq Hardside 21" 4 Wheel Spinner suitcase. Many reviewers mentioned that it is strong, sturdy, and has survived rough handling by airlines without damage. Some noted that it scuffs easily but does not affect its functionality. The lifetime warranty adds to the confidence of customers in their purchase.
Highlights
Quality
Wheels spin perfectly easy to maneuver well-built!
So far this has stood the test, and with the lifetime warranty i feel very confident in my decision.
My suitcase broke , failed , fell apart on a trip.
This issue was clearly not a defect in materials or workmanship - but per the b&r "simple as that" warranty, this repair was do... Read More
Price
In that particular store it was selling for over $500.
I do wish it was cheaper but still worth the price.
I was going through an expensive piece of luggage once a year.
Shipping
I've had this bag for about 18 months and 100,000 miles of international travel.
I did have a flight from taipei to jakarta, where both zipper pulls were broken, apparently by luggage inspectors who didn't ha... Read More
Packaging/appearance
There is also a clip on cloth/mesh panel that helps hold everything on the bottom side and can be adjusted to help compress tho... Read More
Easy to pack, rolls easily, lots of volume.
Under packing any hard side case can result in the shell getting cracked.
I have the carry-on version of the torq and removed the foam inside that bag to gain another 1/2" to 1" of packing depth (per a... Read More
Competitiveness
I have used this product on two cross- country flights so far (in the hands of the airlines 8 times) and it has held up better ... Read More
I did a lot of research and briggs and riley had the best consumer comments and overall warranty.
Their prices are not cheap like say samsonite, but they're a lot less than tumi.
I found that the price of rimowa, tumi, and others didn't offer any increase in quality abd their warranties fall way short of ... Read More
Overview
- How are reviewers describing this item?
great and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 228 reviews as of our last analysis date on Nov 15 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
We like the briggs and riley product for its quality and unlimited guarantee
Posted by a reviewer on Amazon
So far everything fits but we haven’t traveled since then
Posted by a reviewer on Amazon
Compared to any luggage we compared it to
Posted by a reviewer on Amazon
The only down side is the flexibility and extra expansion benefit of soft sided luggage but this luggage piece does have a feature to unzip and expand to added room
Posted by a reviewer on Amazon
Outside scuffed and scratched after one trip
Posted by a reviewer on Amazon
Shallow top not a convenience deeper on one side than the other
Posted by a reviewer on Amazon
At airline scale when fully packed
Review Count History
Price History
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