This is the last analysis snapshot initiated on May 17, 2016.
Overview
- How are reviewers describing this item?
direct, new, great and old. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 18 reviews as of our last analysis date on May 17 2016.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Their tech charles davila was dispatched and found an issue caused by faulty installation from several months ago
Posted by a reviewer on Amazon
Charles fixed it and did not charge us for call
Posted by a reviewer on Amazon
My ac broke down and they were there to fix it the same day
Posted by a reviewer on Amazon
I like this business a lot they make prompt appointments they answer calls after hours they come on schedule they use modern tools like texting confirmations and emailing a tracker that shows the technicians realtime location on the way to your house that is pretty awesome no waiting around and guessing an eta
Posted by a reviewer on Amazon
Their technicians worked hard even in the rain to install the unit asap
Posted by a reviewer on Amazon
Still not happy about this bad unit but thats more of an issue with trane than with direct air
Posted by a reviewer on Amazon
The owner actually shared that they no longer sell those models because of the decline in quality of trane
Posted by a reviewer on Amazon
Original postbegan as a customer 2 years ago when i overpaid for a trane unit that has proven to be deeply problematic