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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The scanner itself is wonderful, and the software is straight-forward if you are moderately tech-savvy. It uses a single usb 3. Cable, the fewer cables the better. Once downloaded the software was really simple to use.

This scanner is very portable and easy to use. This uses a micro b like portable hard drives use. I want all my cables to be safe for my laptop.



Cons

Very disappointing product from brother. The customer support is negligent, frustrating and ridiculous. Customer service only speaks in a non-english language.

Returning this to amazon. Literally tossed the money in the garbage. Spent more than 2 hrs waiting on customer support. Better/easier to do a return with an amazon or walmart product than try to determine the manufacturing defect.

Two choices is doable but having only one choices is a hassle. Had to go online to download a manual. Manual is limited and does not help with using the software.

The receipt scanner jams on every receipt i feed into it. It just stops and claims to be jammed, sometimes at the beginning, or the middle. The problem seems to be with the automatic feeder.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


The scanner itself works very well, and i really love the double-sided scanning and color features.


Easy to use and best part is that it takes up so little room.


I liked it when it worked for a few months… but it broke and my warranty ran out before i could get it fixed… pretty bummed.


I spent nearly 8 or 9 hours straight using it, and it warmed up, but never overheated, and i managed to scan a couple thousand ...  Read More

Price


I definitely recommend the carrying case they offer for like $15.


The ascanner is not bad for the prize

Packaging/appearance


As shown in my pictures, it came well protected and in perfect conditions.

Competitiveness


My desktop is a high-end gaming machine that can run circles around my laptop without breaking a sweat, the difference is that ...  Read More


Luckily i did not buy the 640 version which is not win 11-friendly according to other reviews.


I was so pleased with that one that i wanted to stay with the same brand.

Overview

  • How are reviewers describing this item?
    great, easy and little.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 3770.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 2,228 reviews as of our last analysis date on Nov 3 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Its replacing an older brother scanner that ive had and used daily for over 10 years


    Posted by a reviewer on Amazon

    It has jammed on me and i do have to unplug from my computer and plug it back in for it to read that the jam was cleared which is annoying


    Posted by a reviewer on Amazon

    It also will only scan one page at a time though it says it can do 10 sheets which is very disappointing but ill make do with it


    Posted by a reviewer on Amazon

    Does not scan smaller receipts


    Posted by a reviewer on Amazon

    I process batches of papers from insurance companies and i wanted to stop storing paper so i bought this little scanner


    Posted by a reviewer on Amazon

    It doesnt come with a program of its own instead brother supplies drivers so it blends into the os


    Posted by a reviewer on Amazon

    When you install this on the mac the macos recognizes it and any mac app that uses a scanner can use this


    Posted by a reviewer on Amazon

    Some scanners arent really 34mac compatible34 and just have an app that runs on the mac but not this one its truly mac compatible

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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