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Pros & Cons
Pros
The scanner itself is wonderful, and the software is straight-forward if you are moderately tech-savvy. It uses a single usb 3. Cable, the fewer cables the better. Once downloaded the software was really simple to use.
This scanner is very portable and easy to use. This uses a micro b like portable hard drives use. I want all my cables to be safe for my laptop.
Cons
Very disappointing product from brother. The customer support is negligent, frustrating and ridiculous. Customer service only speaks in a non-english language.
Returning this to amazon. Literally tossed the money in the garbage. Spent more than 2 hrs waiting on customer support. Better/easier to do a return with an amazon or walmart product than try to determine the manufacturing defect.
Two choices is doable but having only one choices is a hassle. Had to go online to download a manual. Manual is limited and does not help with using the software.
The receipt scanner jams on every receipt i feed into it. It just stops and claims to be jammed, sometimes at the beginning, or the middle. The problem seems to be with the automatic feeder.
Highlights
Quality
The scanner itself works very well, and i really love the double-sided scanning and color features.
Easy to use and best part is that it takes up so little room.
I liked it when it worked for a few months… but it broke and my warranty ran out before i could get it fixed… pretty bummed.
I spent nearly 8 or 9 hours straight using it, and it warmed up, but never overheated, and i managed to scan a couple thousand ... Read More
Price
I definitely recommend the carrying case they offer for like $15.
The ascanner is not bad for the prize
Packaging/appearance
As shown in my pictures, it came well protected and in perfect conditions.
Competitiveness
My desktop is a high-end gaming machine that can run circles around my laptop without breaking a sweat, the difference is that ... Read More
Luckily i did not buy the 640 version which is not win 11-friendly according to other reviews.
I was so pleased with that one that i wanted to stay with the same brand.
Overview
- How are reviewers describing this item?
great, easy and little. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 3770.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 2,228 reviews as of our last analysis date on Nov 3 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Its replacing an older brother scanner that ive had and used daily for over 10 years
Posted by a reviewer on Amazon
It has jammed on me and i do have to unplug from my computer and plug it back in for it to read that the jam was cleared which is annoying
Posted by a reviewer on Amazon
It also will only scan one page at a time though it says it can do 10 sheets which is very disappointing but ill make do with it
Posted by a reviewer on Amazon
Does not scan smaller receipts
Posted by a reviewer on Amazon
I process batches of papers from insurance companies and i wanted to stop storing paper so i bought this little scanner
Posted by a reviewer on Amazon
It doesnt come with a program of its own instead brother supplies drivers so it blends into the os
Posted by a reviewer on Amazon
When you install this on the mac the macos recognizes it and any mac app that uses a scanner can use this
Posted by a reviewer on Amazon
Some scanners arent really 34mac compatible34 and just have an app that runs on the mac but not this one its truly mac compatible
Review Count History
Price History
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