Typically, refurbished means that someone from the factory has overlooked any defects and repaired them. They were packaged as new, looked new, and operated perfectly.

The recordings frequently start after the person who was at the door is already walking away, which makes them nearly useless even when they do work. After the trial subscription to their recording service, it is useless unless you leave it in the liv...  Read More

Lowrating is not for the device itself, it's for the refurbished experience. I'm not sure how these devices can be considered refurbished when they’re still registered to someone else? This should have at least been taken care of before reselling them...  Read More

The lights stop working and go into conniption. It’s now dark at 4:30 and thier is no light in my driveway for us to see. I’ve lowered range (sensitivity) and cycled power, nothing resolves the issues.

You have to clinch on warranty information to see this information. Offshore customer service has no clue and just interested in closing cases not actually fixing problem. System is far less flexible or intelligent than competitors.

The extended network is clearly available, but every time i need to reconnect to wifi, it's a long procedure that is unsuccessful many, many times. Reset wifi and tried to reconnect. All three devices have the same connectivity issues.