At this stage i'm recommending my friends and family to consider these units as i now know what is involved for the install, an...  Read More

At this stage i'm recommending my friends and family to consider these units as i now know what is involved for the install, and they work well (they are quiet and throws heat, cooling shouldn't be an issue, and reasonable to install with what's provided).  Read Less

It works well down well bellow hot temperatures.

It works well down well bellow hot temperatures.  Read Less

They are very quiet, even the outdoor units are near impossible to hear inside, and outside it's mostly a whirring fan sound.

They are very quiet, even the outdoor units are near impossible to hear inside, and outside it's mostly a whirring fan sound.  Read Less

Once the connections were made, line sets torqued to spec, vacuumed for 15 minutes and vacuum leak checked via gauge, everythin...  Read More

Once the connections were made, line sets torqued to spec, vacuumed for 15 minutes and vacuum leak checked via gauge, everything in place and electrics connected, only then i opened the valves to release the r32 gas and pressure checked all the fittings again for leaks ( with a 50/50 soapy water solution).  Read Less

I bought an extra remote online for less than $20.

I bought an extra remote online for less than $20.  Read Less

Since the units are economically priced and the performance ratings seem quite good, and i only need heat in the shoulder seaso...  Read More

Since the units are economically priced and the performance ratings seem quite good, and i only need heat in the shoulder seasons before i switch to full on wood heat (vs the $$$ electric forced air), they seemed to fit the bill.  Read Less

This was the first 12,000 btu unit i saw for this cheap and was skeptical at first.

This was the first 12,000 btu unit i saw for this cheap and was skeptical at first.  Read Less

I contacted costway via the amazon contact process, complete with explanation and photos of the box and the unit, and in less t...  Read More

I contacted costway via the amazon contact process, complete with explanation and photos of the box and the unit, and in less than 24 hours they had a new outdoor unit on it's way.  Read Less

One outdoor unit arrived in a damaged box, which i didn't notice until after the delivery guy was long gone.

One outdoor unit arrived in a damaged box, which i didn't notice until after the delivery guy was long gone.  Read Less

As described, the units arrived in two boxes each (the indoor unit with it's bits in one box and the other bits in the outdoor box).

As described, the units arrived in two boxes each (the indoor unit with it's bits in one box and the other bits in the outdoor box).  Read Less