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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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Frequently mentioned features with split sentiment

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Mounting Bracket Durability

Customers have mixed opinions regarding the mounting bracket durability of the air conditioner/heater. While most are pleased with its solid build quality, some have encountered issues within a short period of time.

Energy Efficiency

Customers have generally positive opinions about the energy efficiency of this air conditioner and heater, with some mentioning that it cools rooms quickly and efficiently while reducing electricity bills. However, a few customers noted an increase in their electricity bill after installation.

Installation Process

Customers generally find the installation process of the air conditioner/heater easy, with most stating they were able to install it themselves after watching instructional videos. However, some customers encountered difficulties requiring professional assistance for electrical work or vacuuming lines.

Customer Support

Some customers had positive experiences with Costway's customer support, praising them for going above and beyond to resolve issues with their air conditioner units. However, others encountered difficulties and expressed frustration over the installation process and unexpected costs.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Easy to install cools better than my old window unit and quiet


After adding the r410a gas, the ac works perfectly, i have an open space and it cools everything, the living room and the kitch...  Read More


This system is very quiet and puts out a lot of air with the variable speed blower and turbo option.


The compressor has a 8 year waranty and everthing else 5 years.

Price


I only had to pay $550 to install and it works super good.


Certainly a great price, hopefully it lasts!


Our electric bill went up about $100 a month.


I got quoted by an a/c $3k for unit and install.

Shipping


Product arrived on time and was well packaged.


Both boxes were packaged well and the shipment came much faster than expected via fedex.


Delivered on time and all the parts were there and it is working.


Had an issue with outside unit damaged in shipping but was resolved quickly.

Packaging/appearance


This is a great unit came well packaged install was easy a friend pulled a vacuum and it’s working great i will probably get an...  Read More


Was received missing the two filters to protect the cold coil.


Unit arrived in good shape despite fed ex's attempt to rune it by place it up side down arrows pointing this side up, we will b...  Read More

Competitiveness


There are no visible problems with the unit, as i've heard can be found on similar products.

Overview

  • How are reviewers describing this item?
    great, easy, cold, inside and cool.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 781 reviews as of our last analysis date on Sep 1 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I purchased the 12000btu mini split air conditioner heater 20 seer2 115v


    Posted by a reviewer on Amazon

    The item came in two different boxes on the same day


    Posted by a reviewer on Amazon

    It should have much higher energy efficiency compared to my older window unit


    Posted by a reviewer on Amazon

    I dont have any experience with hvac systems and so may opt for professional installation


    Posted by a reviewer on Amazon

    From the manual the instructions provided seem clear and the install looks like medium difficulty for the typical diyer


    Posted by a reviewer on Amazon

    As someone else has noted the mounting bracket on the back of the indoor wall unit appears to be somewhat flimsy and on this model has holes for mounting to the studs on 12 centers which is not the us standard of 16


    Posted by a reviewer on Amazon

    This may require further reinforcement


    Posted by a reviewer on Amazon

    I was hoping for a cover for lineset but they do send a roll of vinyl wrap

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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