Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
neutral
See Details
neutral
See Details
Customer Service
Customers have had mixed experiences with the customer service of this frame brand. While some were highly satisfied with the top notch service and quick resolution of issues, others encountered problems such as broken frames or unexpected return fees.
Framing Ease
Customers have generally positive feedback regarding the ease of framing with this product. Many mentioned that the framing process was straightforward, and they appreciated receiving a complete kit including wire and hooks for hanging. Some customers also praised the well-designed instructions and the quality of the frame itself. However, a small group of customers noted that the frame was not cheaply made but rather felt expensive due to its high quality.
Weight
Customers have mixed opinions regarding the weight of this picture frame. While some find it sturdy yet lightweight, others believe it to be inexpensively made with lightweight and cheap materials. Some customers were disappointed by the damaged or scratched glass they received, which added to their perception that the product did not meet expectations for quality.
Highlights
Quality
This is not cheaply made and i feel really good about purchasing it.
I was very pleased with the quality of this frame.
They have glass not plastic and each frame has a matting in case you want to put a smaller picture for ex a 5x7 picture in an 8 x 10 frame.
It was relatively heavy and seems to be very sturdy.
Price
Nice frame for the price, matting looks elegant and frame is lightweight (not glass but acrylic), used command strips to easily hang
It was inexpensive- lightweight and 'cheap' materials but it doesn't actually look cheap!
They're probably not fit for museum pieces and don't come in the most elaborate styles but they're clean, well-built, don't war... Read More
Shipping
Initiated return and they sent a new one immediately.
Ordered and the first one arrived damaged.
Packaging/appearance
The packaging was excellent, providing plenty of protection to ensure it arrived undamaged.
I was so impressed with how carefully they were packaged.
Overview
- How are reviewers describing this item?
plastic, quality, cheap, nice and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 2,590 reviews as of our last analysis date on Nov 20 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I did start the holes for the hooks with a drill which made screwing them in very easy
Posted by a reviewer on Amazon
I ordered 4 frames each of 11x14 8x10 and 5x7
Posted by a reviewer on Amazon
They have glass not plastic and each frame has a matting in case you want to put a smaller picture for ex a 5x7 picture in an 8 x 10 frame
Posted by a reviewer on Amazon
Be prepared that the hanging apparatus is not attached to the frame and comes in a separate bag
Posted by a reviewer on Amazon
I would have preferred it was ready to hang when i received it
Posted by a reviewer on Amazon
Ive ordered many of these frames recently had a slight hiccup with an order and contacted the company
Posted by a reviewer on Amazon
Perry works great disappointed it was plastic not glass
Posted by a reviewer on Amazon
The screen in plastic and it arrived damaged had a long scratch on it
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found