4.4502590Fakespot Adjusted Rating

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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Customer Service

Customers have had mixed experiences with the customer service of this frame brand. While some were highly satisfied with the top notch service and quick resolution of issues, others encountered problems such as broken frames or unexpected return fees.

Framing Ease

Customers have generally positive feedback regarding the ease of framing with this product. Many mentioned that the framing process was straightforward, and they appreciated receiving a complete kit including wire and hooks for hanging. Some customers also praised the well-designed instructions and the quality of the frame itself. However, a small group of customers noted that the frame was not cheaply made but rather felt expensive due to its high quality.

Weight

Customers have mixed opinions regarding the weight of this picture frame. While some find it sturdy yet lightweight, others believe it to be inexpensively made with lightweight and cheap materials. Some customers were disappointed by the damaged or scratched glass they received, which added to their perception that the product did not meet expectations for quality.

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Highlights

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Quality


This is not cheaply made and i feel really good about purchasing it.


I was very pleased with the quality of this frame.


They have glass not plastic and each frame has a matting in case you want to put a smaller picture for ex a 5x7 picture in an 8 x 10 frame.


It was relatively heavy and seems to be very sturdy.

Price


Nice frame for the price, matting looks elegant and frame is lightweight (not glass but acrylic), used command strips to easily hang


It was inexpensive- lightweight and 'cheap' materials but it doesn't actually look cheap!


They're probably not fit for museum pieces and don't come in the most elaborate styles but they're clean, well-built, don't war...  Read More

Shipping


Initiated return and they sent a new one immediately.


Ordered and the first one arrived damaged.

Packaging/appearance


The packaging was excellent, providing plenty of protection to ensure it arrived undamaged.


I was so impressed with how carefully they were packaged.

Overview

  • How are reviewers describing this item?
    plastic, quality, cheap, nice and great.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 2,590 reviews as of our last analysis date on Nov 20 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I did start the holes for the hooks with a drill which made screwing them in very easy


    Posted by a reviewer on Amazon

    I ordered 4 frames each of 11x14 8x10 and 5x7


    Posted by a reviewer on Amazon

    They have glass not plastic and each frame has a matting in case you want to put a smaller picture for ex a 5x7 picture in an 8 x 10 frame


    Posted by a reviewer on Amazon

    Be prepared that the hanging apparatus is not attached to the frame and comes in a separate bag


    Posted by a reviewer on Amazon

    I would have preferred it was ready to hang when i received it


    Posted by a reviewer on Amazon

    Ive ordered many of these frames recently had a slight hiccup with an order and contacted the company


    Posted by a reviewer on Amazon

    Perry works great disappointed it was plastic not glass


    Posted by a reviewer on Amazon

    The screen in plastic and it arrived damaged had a long scratch on it

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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