Highlights
Quality
I have reached out to both amazon and cyberpower with the concerns and possible solutions.
Probably the unit was shipped with the latest firmware, but it would be good to be certain of that.
Price
Just wish the price hadn't nearly doubled since i bought my previous unit 3 years ago.
Packaging/appearance
It has one fragile part only (the front control panel is held on by one screw and not protected well in the packaging.
Competitiveness
The cyberpower website lists firmware revisions for the rmcard, which i have installed.
Mine is an older generac 12kw with a mechanical governor running on propane.
Overview
- How are reviewers describing this item?
front, good, two, first and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 31 reviews as of our last analysis date on Nov 16 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
My only frustration has been with trying to verify that the device firmware is uptodate
Posted by a reviewer on Amazon
The unit transferred to battery power seamlessly while the generator started up
Posted by a reviewer on Amazon
The ups then transferred back to utility power
Posted by a reviewer on Amazon
The event log recorded all of the details
Posted by a reviewer on Amazon
It has one fragile part only the front control panel is held on by one screw and not protected well in the packaging
Posted by a reviewer on Amazon
The package was delivered on its side and not sure how it was shipped and handled but the front panel was sheered off when i opened it