Espresso Consistency

Despite some initial positive experiences, several customers have reported issues with the espresso consistency of this De'Longhi All-in-One Coffee Maker & Espresso Machine. Some have experienced leaking and malfunctioning espresso sides, resulting in inconsistent or cold espresso.

Coffee Taste

Customers have reported numerous issues with the coffee taste and functionality of the machine, including inconsistent brewing, failure to heat up, and leaking. Some customers have had to exchange their units due to these problems. The coffee quality has also been described as weak by some users. Overall, customers are disappointed with the product's performance and lack of customer support.

Machine Durability

Customers have reported numerous issues with the durability of the machine, including electrical problems and long wait times for customer service. Some customers have had to record and upload footage of their malfunctioning machines in order to receive assistance from the manufacturer. Many are disappointed with the product's lifespan and feel it does not justify its cost.

User Instructions

Customers have had significant issues with the user instructions and setup process of the coffee maker and espresso machine. Some were unable to get it working despite trying troubleshooting procedures, while others reported that customer support was unresponsive or refused to help fix the issue even under warranty.