If you’re thinking of making the leap to a bean to cup machine, then this is an excellent place with which to start. The convenience of bean to cup espresso shots is what sets this above the sage barista in my opinion, despite being a fraction of the ...  Read More

Build quality is great and the location of the water reservoir is much more convenient at the side for easy access. The steamer also works well and the plastic prevents the milk burning on the steam wand, a frequent problem with the metal steamer on t...  Read More

The only thing you have to put up with is the flashing red light which is a deliberate irritant to make you clean it and spend money on the propriatory cleaning fluid. Have the settings on 7 for grind,low volume of water, high on coffee. Adjust how mu...  Read More

Water isn't hot enough, coffe isn't strong enough and apart of this it so much waste. Probable cause, a particularly hard coffee bean. Coffee always falls beside the collector inside and the light of the collector start flashing when it is half empty....  Read More

Customer service says the only thing they can do is send emails to the repair team and to wait 48 hours. No help in the instruction manual for this problem.

Main issue after daily use for 11 months, is the steamer knob which is not working properly. The steamer control knob which has an internal ribbed plastic spindle, is degrading. The plastic knob is not engaging fully with the spindle & is now diff...  Read More