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Pros & Cons
Pros
Filled the bean hopper and water tank and plugged in unit. Rinses and repeats as needed. The container for water is nice, you can refill it easy, just by taking it out about 25% and fill it out from the top.
Cons
It seems like a hassle to have to put beans in every day. This machine lasts less than two years then dies. My cheap de'longhi give me better expresso.
Highlights
Quality
Everyone is happy, great value for the money!
It's only been a week, but so far we are very satisfied with this machine.
Price
The cost to repair would have been about as much as we paid for it, so we decided to look for another cost-effective alternative.
Shipping
Shipping the failed unit to asurion (i made sure to get the insurance).
Packaging/appearance
Only issue i have is that the beans regularly get stuck in the hopper instead of sliding down to the grinder.
The first unit arrived (refurbished) was defective out of the box.
Machine arrived in excellent packaging and in pristine condition.
Competitiveness
After adjusting the grind and bean amount, coffee produced is excellent for a super-automatic and a step above our previous sae... Read More
Our trusty old super-automatic espresso machine broke down recently and our daily life went into disarray.
Overview
- How are reviewers describing this item?
great, new, excellent, happy and best. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 67 reviews as of our last analysis date on Jul 14 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Device was wet from testing i guess
Posted by a reviewer on Amazon
They did a video conference to see the device while it was failing
Posted by a reviewer on Amazon
Will update as new info is available
Posted by a reviewer on Amazon
Delonghi customer service is a class act
Posted by a reviewer on Amazon
Update 9118 full failure of pump
Posted by a reviewer on Amazon
Customer support tried their best but its dead
Posted by a reviewer on Amazon
Shipping the failed unit to asurion i made sure to get the insurance
Posted by a reviewer on Amazon
Had to revert to my old french press for now
Review Count History
Price History
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