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Pros & Cons
pros
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pros
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Clamshell Top Design
Customers are highly satisfied with the clamshell top design of the luggage, praising its ease of use and durability. They appreciate being able to easily load their belongings into the suitcase and move it around with ease.
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Durability
Customers have generally positive opinions about the durability of the Delsey Helium Shadow 3.0 luggage, with many expressing satisfaction over its ability to hold up well during travel despite some minor scuffs and scrapes. However, a few customers reported issues with the zipper and handles breaking after a short period of use.
Zipper Placement
Customers have mixed opinions regarding the zipper placement on the Delsey Helium Shadow 3.0 29 Inch Exp. Trolley. While some appreciate the top opening design for easy packing and access, others express concerns about the exposed zipper being susceptible to wear and damage during travel.
Wheel Durability
Customers have mixed opinions regarding the wheel durability of the Delsey Helium Shadow 3.0 luggage. While some are pleased with its smooth gliding on hard surfaces, others have experienced issues with wheels breaking off during travel.
Highlights
Quality
This piece is well made and survived a long trip without taking a beating.
This is a great piece of luggage, and manufacture truly stands behind their product.
The side handle broke after 3 trips and service center is asking me for the receipt that would show the period of warranty.
Wheel broke off on the way to the airport.
Price
Love it and saved about $50 over macy's "sale" prices.
I'm very happy with this purchase and got an awesome deal (under $50!
Shipping
It went through 6 airports and a cruise ship handling with no issues!
We spent 3 1/2 weeks in england, ireland and scotland and the only scuff marks were from the airlines going to and from there.
Update: this luggage traveled on a two week trip from the us to london, paris, brussels, milan, & dusseldorf via the toronto airport.
Packaging/appearance
So much easier to pack than a clamshell style.
Held enough to pack a family of 5 in 2 suitcases.
2) it was a little too easy for my husband to go over the 50lb weight restriction on packing.
Overview
- How are reviewers describing this item?
great, first, broke and new. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 3.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 66.3% of the reviews are reliable.
- This product had a total of 105 reviews as of our last analysis date on Oct 24 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I have 1 medium size and 2 large sizes
Posted by a reviewer on Amazon
I used to hate opening a hard side bag split in half with my stuff falling out
Posted by a reviewer on Amazon
Those who have been there know all too well the obstacle course of bumps on the flooring
Posted by a reviewer on Amazon
Wheel broke off on the way to the airport
Posted by a reviewer on Amazon
Had to carry this thing by hand from gate to gate and to the shuttle
Posted by a reviewer on Amazon
Only had this bag for 16 months and taken less than 10 trips
Posted by a reviewer on Amazon
Delsey is sending me 4 wheels to fix it myself
Posted by a reviewer on Amazon
Its covered under warranty but im the one repairing it
Review Count History
Price History
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