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Pros & Cons
pros
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pros
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Luxury Feel
Customers are thrilled with the luxury feel of the DreamCloud mattress, praising its soft and comfortable pillow top, as well as its high-quality materials and appearance. Some have even upgraded to larger sizes for their guest rooms.
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Support
Customers have mixed opinions regarding the support of the DreamCloud mattress. While some appreciate its softness and adequate support, others have experienced issues with the product deflating over time and difficulty in getting it onto their frames. Some customers have reported unsatisfactory interactions with customer service when seeking resolution for these problems.
Comfort Level
Customers have mixed opinions regarding the comfort level of the DreamCloud mattress. While some find it firm yet comfortable and offering great support, others express disappointment, stating that it's airy and doesn't provide adequate comfort for their preferences. Some customers also mention the need to adjust to its thickness and initial setup process. Additionally, a few customers have reported issues with temperature regulation, finding it retains heat.
Highlights
Quality
Easy to clean material, worth the buy
It’s firm yet comfortable and offers great support!
It took about 3-4 months to break in the mattress to where it wasn't hard as a rock and painful to sleep on.
We bought this mattress back in september and i have been struggling.
Price
We did run into some hiccups with a $130 restocking fee after the 30 day window but it turned out it was because we had ordered... Read More
Shipping
Also priced right, shipping was fast, and it is a beautiful mattress, even though it's covered now, with sheets and blankets.
The return was simple online and they called to schedule a pick up time for the returned mattress.
Competitiveness
We were skeptical to buy a bed online, but after doing a lot of (months) research and comparing, we decided to go with dreamclo... Read More
Helpful InsightsBETA
Posted by a reviewer on Amazon
My husband suffers from significant back issues and had been sleeping on our couch for almost a year
Posted by a reviewer on Amazon
We bought this mattress back in september and i have been struggling
Posted by a reviewer on Amazon
My husband loves it but my back is killing me every morning the closer to the middle i sleep the better it is for my back but then that leaves so little room for him and its not fair
Posted by a reviewer on Amazon
So we finally called it and decided to return it
Posted by a reviewer on Amazon
The return was simple online and they called to schedule a pick up time for the returned mattress
Posted by a reviewer on Amazon
We did run into some hiccups with a 130 restocking fee after the 30 day window but it turned out it was because we had ordered other items at the same time and those didnt have the 100 day return window that the mattress has through amazon policy
Posted by a reviewer on Amazon
The woman helping us was excellent and covered all of the possibilities so theyll make sure we get the full refund
Posted by a reviewer on Amazon
I like it but it is not as firm as i was expecting
Review Count History
Price History
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