Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
pros
See Details
pros
See Details
Comfortable Pillows And Sheets
Customers are overwhelmingly positive about the comfort of the DreamCloud mattress, with many praising the pillows and sheets as well as the seven layers of comfort that bring a luxurious sleep experience. Some customers have reported improved sleep quality and waking up feeling more energized. However, a small group of customers mentioned that they found the mattress too firm for their preference, particularly side sleepers.
neutral
See Details
neutral
See Details
Pressure Relief
Customers generally express satisfaction with the pressure relief provided by the DreamCloud Twin XL Mattress, citing alleviation of back pain and overall comfort. However, some users have reported experiencing discomfort and waking up with aches despite the mattress's intended benefits.
Balanced Firmness
Customers have mixed opinions on the balanced firmness of the DreamCloud Twin XL Mattress. While some find it provides the perfect balance of softness and firmness, others feel it's not as advertised and lacks support for their body. Some customers also mention concerns about temperature regulation and durability.
Generous Return Policy
Customers have mixed opinions regarding the return policy of the mattress, with some praising its generosity while others express frustration over difficulties in returning the product after the trial period. Some buyers were able to successfully return their mattresses within the time frame, while others encountered issues and felt misled by the company's advertising of a long warranty.
Highlights
Quality
The pressure-relieving memory foam works wonders on my back after a long day.
It is so soft and our sleep has improved so much since we received our dreamcloud!
Expanded immediately after plastic was taking off.
My previous mattress was a medium firm with plush and that's proved to be too hot and too soft with poor alignment.
Price
Great price and i can already feel the extra support to alleviate my lower back pain.
I must admit i had my doubts and i didn’t want to spend the extra $$$ but it’s definitely worth every penny!
We did run into some hiccups with a $130 restocking fee after the 30 day window but it turned out it was because we had ordered... Read More
Shipping
The team was knowledgeable, friendly, and went above and beyond to ensure the mattress was delivery in time.
The return was simple online and they called to schedule a pick up time for the returned mattress.
Packaging/appearance
Mattress began to "rise" as soon as the packaging was punctured.
It came vacuum sealed in a box.
It came in a box and very easily transformed into a mattress .
I inspected the box and the mattress didn’t seem to be damaged so i accepted it.
Competitiveness
The hybrid gel memory foam is super comfortable, and the brand dream cloud lives up to its reputation.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The sheets turned out to be far better than i expected
Posted by a reviewer on Amazon
They dont stick to you and thats great for me because i turn from sidetoside a lot
Posted by a reviewer on Amazon
While the white color might not be everyones cup of tea it wasnt a dealbreaker for me
Posted by a reviewer on Amazon
Its like sleeping on a cloud
Posted by a reviewer on Amazon
Time will tell if it holds up
Posted by a reviewer on Amazon
Expanded immediately after plastic was taking off
Posted by a reviewer on Amazon
Looked fully expanded same day wait 24 hrs before i slept on it
Posted by a reviewer on Amazon
Harder than we expected but we are getting used to it
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found