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Pros & Cons
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Support
Customers have reported mixed experiences with the support provided by the DreamCloud Premier Rest Mattress, with some praising its long trial period and manufacturer warranty while others express frustration over lack of support for their back and neck issues. Some customers had difficulty returning the mattress due to strict return policies.
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Comfort Level
Customers have mixed opinions on the comfort level of the DreamCloud Premier Rest Twin Mattress, with most expressing satisfaction for its luxurious feel and pressure-relieving layers. However, a few customers mentioned that they found the mattress firmer than expected or experienced issues with heat retention. Overall, the majority of reviewers are happy with their purchase and report improved sleep quality.
Pressure Relief
Customers have mixed opinions regarding the pressure relief capabilities of the DreamCloud Premier Rest Mattress. While some praise it for providing significant pain relief, others report issues with the mattress not filling out to the edges and bubbling up in the middle. Some customers also mention difficulty with disposal of their old mattresses when purchasing a new one.
Material Quality
Customers have mixed opinions regarding the material quality of the DreamCloud Premier Rest Twin Mattress. While some appreciate its heavy, well-stitched fabrics and high build quality, others express disappointment with issues such as the mattress expanding immediately after being unrolled and poor edge support.
Highlights
Quality
The pressure-relieving memory foam works wonders on my back after a long day.
It is so soft and our sleep has improved so much since we received our dreamcloud!
Expanded immediately after plastic was taking off.
My previous mattress was a medium firm with plush and that's proved to be too hot and too soft with poor alignment.
Price
I must admit i had my doubts and i didn’t want to spend the extra $$$ but it’s definitely worth every penny!
The bed is really comfortable, and i was so hesitant to buy a mattress online without trying it in a show room first, but the l... Read More
We did run into some hiccups with a $130 restocking fee after the 30 day window but it turned out it was because we had ordered... Read More
But for the sale price, hassle free delivery, set up and good night's sleep, i am very pleased with my purchase
Shipping
The return was simple online and they called to schedule a pick up time for the returned mattress.
Packaging/appearance
Mattress began to "rise" as soon as the packaging was punctured.
It came vacuum sealed in a box.
It came in a box and very easily transformed into a mattress .
I inspected the box and the mattress didn’t seem to be damaged so i accepted it.
Competitiveness
The hybrid gel memory foam is super comfortable, and the brand dream cloud lives up to its reputation.
I worked with both amazon and the manufacturer dreamcloud to understand what has been changed since the older model sold on amazon.
The newest model of the queen hybrid premier available directly from the manufacturer weighs at least 10 pounds less, is one in... Read More
Helpful InsightsBETA
Posted by a reviewer on Amazon
You can get the older 1634 hybrid premier rest was the top of the line on amazon but my sheets wont accommodate that and the weight is too much for me to handle
Posted by a reviewer on Amazon
Eventually amazon will probably get the 1434 hybrid premier rest and 1334 hybrid premier with 434 and 334 memory foam respectively
Posted by a reviewer on Amazon
News and world report survey of 4500 people and their inhouse testers so based on that alone the models sold by amazon represent a great value for the money for the average person looking for better sleep
Posted by a reviewer on Amazon
With the manufacturers great warranty its not clear why any additional warranty would be justified
Posted by a reviewer on Amazon
My husband suffers from significant back issues and had been sleeping on our couch for almost a year
Posted by a reviewer on Amazon
We bought this mattress back in september and i have been struggling
Posted by a reviewer on Amazon
My husband loves it but my back is killing me every morning the closer to the middle i sleep the better it is for my back but then that leaves so little room for him and its not fair
Posted by a reviewer on Amazon
So we finally called it and decided to return it
Review Count History
Price History
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