Size

Customers are very satisfied with the size of the Dual Gel Cold & Hot Pack, praising its adjustability and suitability for various body parts such as knees, neck, shoulders, and back pain relief.

Straps Functionality

Customers are highly satisfied with the functionality of the straps on the Dual Gel Cold & Hot Packs, praising their length and ability to keep the packs securely in place during use.

Gel Material Retention

Customers are highly satisfied with the gel material retention of the packs, which allows for effective and long-lasting pain relief for various injuries including knees, back, neck, and shoulders. The flexibility of the packs enables easy application to different areas and is a high-quality material that lasts longer than expected.

Cold/Heat Retention

Customers are overwhelmingly positive about the cold/heat retention of this ice pack, with many praising its ability to stay cold for extended periods of time and effectively reduce pain and swelling in various body parts such as knees, back, shoulders, and necks. Some customers also appreciate the adjustable Velcro straps and soft lining that make it comfortable to use. A few customers have noted that it doesn't lose its coolness quickly and can be used for both hot and cold therapy.