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Pros & Cons
Pros
Set up compatible devices without a separate hub.
Speakers deliver premium, directional sound. Audio quality is great, especially when listening to audible. Love the motion and the facial recognition, as well as voice recognition.
Cons
Alexa app is so bloated that it's difficult to find what you really need. Doesn't have an app store. Save yourself the money and get any other version of alexa.
The home screen is not even in your control. You can't add widgets (they only live on a slide-out panel, and that closes after 10s) the photo slideshow only shows same photo when the home content comes back around to show photos again. It also refuses... Read More
The only reason this device isn't dead is because the competition is worse. This thing is more like those scaled back smart phones for kids, than an actual useful device that i'm willing to sacrifice precious counter space for. There needs to be a maj... Read More
This isn't even the nitpicky stuff, like when my headphones power off at 2 am alexa insists that we all wake up and hear about it, and there's no way to disable it. This is a thing that starts to annoy from the first hours of use.
Amazon’s return options get you stuck in a loop where they won’t allow you past the “troubleshooting’ option. I let it go, rebooted often, soft reset and factory reset a couple of times. Routines and integrations work for a few days, but then stop wor... Read More
Highlights
Quality
The sound quality is great and responsiveness is fantastic.
Sound quality is amazing and definitely enjoy the hd display with motion let alone look around the room.
Except for the sound quality nothing is different from echo 8.
Competitiveness
I was a bit concerned transitioning to this from a competitor but i'm so happy i did!
Great upgrade from my echo 2nd gen!
From thr news, info on restaurants, recipies, medical answers, showtimes.
Overview
- How are reviewers describing this item?
great, set, same and quality. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 59.1% of the reviews are reliable.
- This product had a total of 44,307 reviews as of our last analysis date on Sep 17 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It should be positioned for use in a well lighted area…it is not designed to be a bedroom echo…
Posted by a reviewer on Amazon
It doesn’t rotate in the dark…
Posted by a reviewer on Amazon
Or lowlight…so if you go to bed and there is limited lighting the echo will not turn to face your direction…i have never had an incident of erroneous ordering with an echo device until now
Posted by a reviewer on Amazon
Thank goodness the amazon staff can check if a movie was watched…the movie was never watched and i responded within a few hours…
Posted by a reviewer on Amazon
I am finding it much more difficult of late to reach actual people for amazon assistance…that is unfortunate and somewhat frustrating
Posted by a reviewer on Amazon
I still get frustrated with alexa occasionally for not being as helpful as she could be
Posted by a reviewer on Amazon
Sometimes the screen follows the wrong person or just randomly points the away from us
Review Count History
Price History
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