ECOVACS DEEBOT 711S Robotic Vacuum Cleaner with Smart Navi 2.0 Visual Mapping, Max Power Suction, Up to 130 min Runtime, Hard Floors & Carpets, App Controls, Self-Charging, Quiet.

Analyzed on

8,948Total Reviews

Robotic Vacuums

B

Company Review Grade:

ECOVACS

137 Total Products

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ECOVACS DEEBOT 711S Robotic Vacuum Cleaner with Smart Navi 2.0 Visual Mapping, Max Power Suction,...

Analyzed on

Sold by ECOVACS

B

Fakespot review grade

B

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Pros & Cons

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cons

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cons

Features with many negative mentions

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Brush Durability

Some customers have reported issues with the brush durability of the ECOVACS DEEBOT 711S Robotic Vacuum Cleaner, specifically the main brush motor and brush carrier breaking off or wearing through after a few months to a year of use. Despite these challenges, some customers have continued to use the product due to its other features, but overall sentiment towards this aspect is negative.

neutral

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neutral

Frequently mentioned features with split sentiment

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Rug Handling

Customers have mixed opinions on the rug handling ability of the ECOVACS DEEBOT 711S Robotic Vacuum Cleaner, but generally positive. While some customers report that it does a beautiful job on area rugs and hardwood floors without getting stuck, others mention that it struggles with rugs and requires manual assistance to clean effectively. Overall, the vacuum cleaner is praised for its ability to keep floors tidy and save time, despite occasional issues with rug handling.

Map Functionality

Customers have mixed opinions on the map functionality of the ECOVACS DEEBOT 711S Robotic Vacuum Cleaner. While some are pleased with its ability to detect objects, create custom zones and map multiple areas separately, others have experienced issues with it losing connection and failing to cover certain areas effectively.

Suction Power

Customers have mixed opinions regarding the suction power of the ECOVACS DEEBOT 711S Robotic Vacuum Cleaner, but generally positive. While some customers praise its powerful suction for cleaning floors effectively, others mention issues with battery life and mopping performance. Some customers are satisfied with the vacuum's ability to clean and mop their floors, while others have encountered difficulties with the product, including battery issues and customer service.

App Usability

Customers have had mixed experiences with the app usability of the ECOVACS DEEBOT 711S Robotic Vacuum Cleaner. While some appreciate the ability to customize settings and discounts, others have encountered issues with mapping functionality, frequent software failures, and poor customer support.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

This vacuum is great, great mapping, great app.

This is the best robot vacuum and mop floor cleaner!

Took about 3 days before my dirty water tank started coming back clear water.

One month ago started to have connectivity problems between robot and base.

Price

Great machine, especially for the current price.

The replacement part was $30, and while it will be a pain to replace because there is no access panel to the main brush motor (... Read More

Shipping

New deebot t20 arrived in time and works as expected.

Contacted customer service and was suggested to sent a unit for diagnostic.

Prepaid shipping label was sent by email and one week later got a notice that unit is not repairable and new replacement unit was sent.

Competitiveness

Have been researching different brands and models for months but ultimately felt that the ecovac t20omni was right for me and my home.

Periodically, one is from bissell and the other is from ihome.

Overview

How are reviewers describing this item?
great and clean.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 8,948 reviews as of our last analysis date on Oct 26 2024.