What does this mean?Pros & Cons
pros
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pros
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Trackpad Functionality
Customers are generally positive about the trackpad functionality of the ESR Ascend iPad Pro case with keyboard, expressing surprise at its effectiveness for such a small form factor. Users appreciate the convenience of having the trackpad integrated into the keyboard and find it functional for their workflows. However, one user reported an issue with the mouse pad not working.
Build Quality
Customers generally have a positive opinion about the build quality of the ESR Ascend iPad Pro case with keyboard. Many describe it as sturdy, solid and durable. Some customers have had previous positive experiences with ESR products and trust the brand for its quality and integrity. However, a small group of customers have reported issues with poor quality, delayed Bluetooth response and minimum protection.
neutral
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neutral
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Keyboard Responsiveness
Customers generally have positive feedback regarding the responsiveness of the keyboard, with many praising its backlit keys and easy pairing process. However, some users have reported issues with malfunctioning keys and overall bulkiness.
Highlights
Quality
Decent build, the keyboard feels great and doesn’t have any noticeable lag, and the battery is decent and able to be charged fa... Read More
I love how solid and sturdy the hinge is.
Two, it’s extremely bulky and heavy when folded up.
I was worried that it wouldn’t support the tablet and it would fall over, but it doesn’t!
Price
To my excitement they did, and they were very affordable compared to the apple keyboard case.
Not to mention that it’s almost a 1/4 of the price.
Additionally multiple colour options would be awesome, but for around $100 cnd you can’t go wrong!
Shipping
They were extremely helpful and nice throughout the process and promptly sent me a new one.
However, esr was quick to offer to offer to replace it as soon as i notified them of the problem.
Update: may 13, 2024 - reached out to esr on the 10th of may and received a quick response from their customer support and they... Read More
Competitiveness
Highly recommend this product to anyone on the superior customer support that is available which makes all the difference.
For the high price they’re charging for something like this, i feel like they could have given us a better ipad case, but it’s ... Read More
Overview
- How are reviewers describing this item?
great, good, nice, heavy and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,319 reviews as of our last analysis date on Sep 28 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I did enjoy the productworked well and was user friendly until it wouldnt charge
Posted by a reviewer on Amazon
However esr was quick to offer to offer to replace it as soon as i notified them of the problem
Posted by a reviewer on Amazon
Update may 10 2024 all of a sudden a few keys have stopped working on the keyboard xsw2 so thats weird
Posted by a reviewer on Amazon
Ive googled everything i could to fix it on my own without contacting esr customer support
Posted by a reviewer on Amazon
Hopefully esr will get back to me within their stated 24hrs with a solution will update this review once that occurs
Posted by a reviewer on Amazon
Update may 13 2024 reached out to esr on the 10th of may and received a quick response from their customer support and theyre sending me a new keyboard free of charge
Posted by a reviewer on Amazon
Not often nowadays to find a company who actually cares about their products and customers
Posted by a reviewer on Amazon
I have never gotten this much product support from oem which means they do care about their customers and the brand
Review Count History
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