What does this mean?Pros & Cons
pros
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pros
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Magnet Strength
Customers are generally positive about the strong magnet strength of the ESR MagSafe Car Mount, praising its ability to hold phones securely even on bumpy roads. Some have noted that it works best with MagSafe cases and not all phones, specifically iPhones.
neutral
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neutral
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Adhesive Quality
Customers have mixed opinions regarding the adhesive quality of the ESR MagSafe Car Mount. While most report a secure hold for their phones, some users have experienced difficulty getting it to stick to their dash surfaces. The cushioned padding protects the phone from scratches and holds it securely during use. However, a few customers mention that the adhesive does not work effectively on their car's dashboard and requires extended waiting times for proper attachment. Some users compare it unfavorably to other mounts they have used in the past.
Build Quality
Customers have a generally positive opinion on the build quality of the ESR MagSafe Car Mount. Many praise its sleek and sturdy design, Magsafe compatibility, and thoughtful cable management. However, a small group of customers have reported issues with the durability of the product, specifically the vent clip and clamp breaking.
Customer Service
Customers have mixed feelings about the ESR MagSafe Car Mount's customer service. While some are thrilled with the quality of their product and positive interactions with the company, others have experienced issues with the durability of their mounts.
Highlights
Quality
The magnetic connection is strong and reliable, ensuring my device stays firmly in place even on bumpy roads.
Very strong magnet and easy to set up in car.
The latter had a weak magnet and my new phone fell off the mount twice in the first 24 hours of ownership.
After almost a year, the clamp gave way.
Shipping
It was still in warranty and so i contacted esr customer support and they were super helpful and quick.
:(customer service sent me a new one after seeing my review.
So, i reached out to esr customer service and they replaced the product free of cost.
Overview
- How are reviewers describing this item?
strong, broke, great, sturdy and good. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 3,717 reviews as of our last analysis date on Nov 14 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The magnet is not strong enough
Posted by a reviewer on Amazon
Comes only with the vent mount although description and product pictures show two mounting options
Posted by a reviewer on Amazon
Returning an otherwise promising itemupdate5 stars for customer service
Posted by a reviewer on Amazon
I bought this for the dash of my truck
Posted by a reviewer on Amazon
I was shocked at how strong it held my phone
Posted by a reviewer on Amazon
Looked really promising but it will not stick to the dash
Posted by a reviewer on Amazon
I cleaned my dash with the wet wipe and dry wipe then tried to stick it
Posted by a reviewer on Amazon
Used some force and held it for a good 20 seconds however there seems to be no stick to the dash
Review Count History
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