What does this mean?Pros & Cons
pros
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pros
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Quality Build
Customers are highly satisfied with the quality build of the ESR MagSafe Car Mount Charger. They appreciate its robust design, premium feel, and durability. The charger's sleek and minimalistic look also adds a modern touch to their car interiors. Customers have had positive experiences with the product's installation process and customer service.
Magnetic Attachment
Customers have a positive opinion towards the magnetic attachment of the ESR for Qi2 MagSafe Car Mount Charger. They appreciate its strength and ability to securely hold their phones without the need for clamps or brackets, even on rough roads. The quick and effortless docking and undocking is also a plus. However, some customers suggest that the charger could benefit from additional mounting solutions for better compatibility with various vehicle designs.
Customer Service
Customers have generally positive experiences with ESR's customer service, praising quick and effective issue resolution and excellent after-sales support. However, some customers have encountered product issues and varying levels of success in obtaining replacements or resolutions.
neutral
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neutral
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Charging Performance
The ESR Qi2 Certified Dashboard Magnetic Wireless Charger has received positive feedback from customers for its fast charging performance, ease of use, and reliable build quality. The magnetic alignment ensures efficient charging without the need to find the perfect position, while the compatibility with MagSafe cases adds convenience. Some users have noted that it doesn't charge quite as fast as a cable but are generally satisfied with its performance.
Highlights
Quality
Superb build quality, installation guide and process.
Charging is consistent, and the magnetic alignment ensures that your phone is always optimally positioned for maximum charging efficiency.
After six months, the ring to tighten the magnet broke.
I recently purchased an esr charger mount, and unfortunately, the plastic nut on the holder broke shortly after use.
Shipping
They responded back very quickly, addressed all my needs and sent me a replacement without delay.
Esr provided great customer service by replacing the product with no questions asked.
Not only did i hear from then in less than 24hrs…they are sending me a replacement!
They estimated close to week for delivery yet it showed up the next day.
Packaging/appearance
Even the step up so simple very intuitive use of packaging to help with alignment as well.
Competitiveness
The qi2 certification ensures that it is compatible with a wide range of devices, including my iphone with magsafe.
We both bought generic magsafe cases on amazon.
Overview
- How are reviewers describing this item?
great, good, quality, strong and magnetic. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 28,935 reviews as of our last analysis date on Aug 2 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The charging pad in the car is hit or miss when this snaps right in and charges right away
Posted by a reviewer on Amazon
I had an issue with the product and decided to reach out to the seller directly
Posted by a reviewer on Amazon
Unfortunately it came with usb c to c cable which i could not use in my car
Posted by a reviewer on Amazon
Reached out to customer care and they offered me a partial refund
Posted by a reviewer on Amazon
The adhesion pad started to deteriorate after 8 months
Posted by a reviewer on Amazon
I relocated the mount in my vehicle my fault therefore the adhesive was no longer sticking
Posted by a reviewer on Amazon
I asked for a replacement adhesive which i was willing to purchase separately and they are sending me a brand new charger for a “manufacturer defect”
Posted by a reviewer on Amazon
I recently contacted esr customer service about moving the unit to a new vehicle
Review Count History
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