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Pros & Cons

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pros

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pros

Features with many positive mentions

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Snug Fit

Customers are highly satisfied with the snug fit of the ESR case for Samsung Galaxy S24 Ultra, describing it as fitting perfectly and easily slipping on their devices. Some users even mention a slight difficulty in removing the phone from the case.

Protective Front Frame

Customers are generally positive about the protective front frame of the ESR case for Samsung Galaxy S24 Ultra. They appreciate that it provides full coverage and protection for their phones, including the corners and edges. Some customers have noted that the built-in screen protector allows for full functionality of the fingerprint sensor and swipe texting. However, a small group of customers mentioned that the screen protector does not detect their touch accurately, but they continue to use the case without it. Overall, customers are pleased with the quality and durability of the case, and some have shared positive experiences with customer support.

Kickstand Functionality

Customers are generally positive about the kickstand functionality of the ESR for Samsung Galaxy S24 Ultra Case, with most praising its sturdiness and ease of use. A few customers have noted some minor issues with the stand being a bit stiff or interfering with the phone's fingerprint scanner.

neutral

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neutral

Frequently mentioned features with split sentiment

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Clear Screen Protector

Customers have mixed opinions on the clear screen protector included with the ESR Samsung Galaxy S24 Ultra Case, but generally positive. Some customers appreciate that they can use their own glass screen protectors and are pleased with the durability of the plastic protector. Others mention issues with bubbles and dust getting under the protector, and some find it unnecessary as they prefer not to use a screen protector at all. Overall, customers value the comprehensive protection offered by the case and appreciate the responsive customer service provided by ESR when encountering issues.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


The case is excellent, durable, easy to install, and i would highly recommend this product to protect my phone, samsung s24 ultra.


Provides kickstand, which is very well made nice and sturdy.


After a few days i had a couple issues one with the fingerprint scanner reader and the other issue was the camera lens protecto...  Read More


Dropped my phone more than a few times in every angle and not a scratch or damage on my screen or phone.

Shipping


Super fast response from seller to rectify a missing part.


In my eyes these days customer service goes a long way and these guys exceeded my expectations honestly!


From the shipment/ item all the way to customer service.


Contacted esr support and fanny quickly resolved the issue and a new case was sent at no charge.

Packaging/appearance


The item came in a excellent condition and packaged carefully and really well with all items in it, as described.


Comes with screen protector and camera lens protection.


Ordered the case and got it opened it up to see that its already been used didn't come with the screen protector or camera lens...  Read More


The instructions should be a little clearer: one front frame without screen protector is already assembled with the backframe a...  Read More

Competitiveness


I coupled it with an extra piece of tempered glass from a competitor for added protection.

Overview

  • How are reviewers describing this item?
    great, good, quality, new and easy.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 2,628 reviews as of our last analysis date on Nov 20 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    The fingerprint is not working good with the screen protector


    Posted by a reviewer on Amazon

    The instructions should be a little clearer one front frame without screen protector is already assembled with the backframe and the other front frame with a screen protector is packed separately


    Posted by a reviewer on Amazon

    It doesnt say in the instructions about removal first front frame in order to install the other one and you dont really see it at first if you dont know it is there


    Posted by a reviewer on Amazon

    Thats why i almost broke my phone trying to put one front piece into another one


    Posted by a reviewer on Amazon

    And i read it someone did exactly the same thing in the other review


    Posted by a reviewer on Amazon

    I suggest the manufacturer should supply better instructions or pack two front frames separately


    Posted by a reviewer on Amazon

    This could be cause i’m not use to the size


    Posted by a reviewer on Amazon

    My old s20 is about 12” smaller all around

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